Union Veterinary Clinic

Location :

• Anynomous

  11 September 2017

  Lovely kind vets. They give thoughtful diagnosis and don't try to use your love for your pets to upsell you on treatments and tests (like other vets in this region).

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• Anynomous

  10 September 2017

  Really like a couple of theirs docs. It's fantastically easy for those of us on the car-free diet. Desk staff is very nice of not very knowledgeable. I've had to return twice for miscounted prescriptions, so that was frustrating.

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• Anynomous

  30 August 2017

  So nice, competent, and very efficient. Parking was terrible.

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• Anynomous

  25 August 2017

  I went to Union Vet for about 7 years with my two male cats. They always insisted that both of them needed dental cleanings, which I was always wary of and didn't want to do. They finally convinced me that one of my cats really needed a cleaning so I decided to do it. Within 10 minutes of him being in surgery, my cat died. They told me that they did all of the necessary tests beforehand and thought he was healthy enough for the surgery. But then they supposedly took x-rays afterward (which I never saw) and found his heart was enlarged, which caused him to die. However, I'd been going to this vet for years and no one had ever even hinted at a heart issue. In fact, he was given a clean bill of health (except his teeth) at every visit. I still feel so guilty for sending him here that day. I've now changed vets and will never recommend Union.

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• Anynomous

  08 August 2017

  WARNING: DO NOT GET ANY MEDICATIONS HERE! In general, Union Vet seems overpriced, but they have a “minimum dispensing fee” of $23 “intended to cover the cost of the medication, the bottle, the label, the technician’s time, the doctor’s time, etc.” and they “normally don’t” disclose this fee to clients because it’s “always tough” to keep clients informed of all of their policies and charges. So if your pet is prescribed a drug that only costs $3, they jack it up to $23 just because they can/want to. There is no such thing as “minimum dispensing fee” at human pharmacies, and if it was truly a fee to cover the quoted services above, then it would apply to ALL prescriptions they fill. Also, I think the doctor’s time is sufficiently covered in their nearly $80 exam fee. This is just their way of charging people more money to increase their profits. Apparently this type of fee is common in veterinary practice, but they are still 50% more than nearby Atlas Vet who charges $16.
  
  They also have a very disrespectful way of handling inquiries and complaints. They had no interest in keeping me as a client (readily offered to transfer records if I wasn’t happy) and accused me of a “threat and blackmail” because I said this type of non-disclosure may cause me to go elsewhere and I may post a review so clients know about this hidden fee if they won’t disclose it (I never specifically asked for a refund so not sure how I was threatening or blackmailing them).
  
  Overall, the services are only average and not worth the overpricing and disrespect you receive. If you do go here, definitely ask for a written prescription to fill elsewhere (CVS, Harris Teeter, online).

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• Anynomous

  06 December 2016

  Service is OK, prices are outrageous and they nickel and dime you to death. I left my cat for boarding and they asked if I would like him to get his rabies booster while he was there, I agreed, assuming it would cost $25 or so like it does at the humane society or ASPCA. When I picked my cat up they had charged me $40 for the vaccine, $70 for a "pre vaccine exam (my cat had been examined there twice this year already" and another $25 for benadryl (benadryl!!) because a set of earlier vaccines (not rabies) had "made him lethargic. I was shocked when I picked him up and got the bill. They did not warn me that an exam or any additional charges would be made. To make things worse, the vet finally called me two a week later to answer my questions and she was very rude to me and and completely unapologetic about her staff failing to disclose everything to me. It was this attitude that made up my mind to find vet services elsewhere.

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• Anynomous

  23 November 2016

  Terrific caring staff. Never had an issue with them in years of treating multiple pets. Handled euthanizing our cat yesterday with skill and every consideration

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• Anynomous

  29 September 2016

  Don't Go there, if you value your animal's life!!!!!!
  They accidentally killed my dog and overcharged me.

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• Anynomous

  14 September 2016

  I've had nothing but great experiences at this vet.

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• Anynomous

  28 August 2016

  Love our vets. Dr Katz is great.

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