I used this u-haul location when my truck was in the shop and I needed a pickup. It was cheaper than renting from a regular rental car place and the staff there had me in and out in no time. I would definitely use this place if I ever need to rent a truck again.
Location is incredibly cramped. Nearly impossible to get trucks in and out. Uhaul Corporate only sends trucks to this location almost exclusively though so good luck getting one in the size you want anywhere else.
We were set up up with our box and sent on our way quick. They have pull through lanes which makes picking up boxes convenient and relatively hassle free. The box itself was it good working condition, and the guys took the time to make sure all light and signals were working properly before we signed the agreement for the box. Overall, a good customer experience.
Such a pleasant and professional experience! I was nervous about the 5x8 being able to fit everything I needed and instead of talking me into the much more expensive trailer the general manager reassured me I would be fine. I have a couch, a queen bed, and a large chair and ottoman and they all fit wonderfully! I couldn't be happier with my experience.
When I moved in 2002 to NH and 2010 to Colchester VT, I had a good exspearences with them on both occasions.
Convient,local, and friendly service. Always have some kind of u-haul small-large on site.
Easy and quick drop off. They helped me back up and reposition my truck/trailer after I pulled into the wrong driveway. Friendly and helpful staff. We will use them again when we move.
The staff of knowledgeable and very helpful. The best rental deal in town, partly because it's in Williston and a bit out of the way. But, you can leave your car here during your rental day. Trucks are well-maintained and clean. We used this U-Haul a lot when we had just moved to the area and believe we found a reliable rental truck store. Highly recommended!
Who ever was whining about the gate on the trailer should have measured the opening and 2nd if take of the deck of the lawn mower it would of fit don't beet these small businesses up because of your ignorance and cheapness what did you pay $20
7:01! 6 people deep and only one employee! If there was any other option we wouldn't be here!
I found the people here very busy but helpful and informative. Unfortunately the trailer was useless for us because while it is claimed 6X12 the ramp and rear opening are only 5 feet. Our item, a large lawn mower, could not be made to fit. It should be made clearer in the ads that the tailgate is only 5 feet wide.
Totally unsatisfied! These guys are anything but kind. First you go, expecting your payment to be 19.95 plus the fuel price. But, they don't work like that. They charge you for using your credit card ( which they did not mention at all ), then they charge you for some kind of 'environmental fee' (basically you're paying because they are taking care of the environment. Good for you u-haul, but why do people have to pay for that?), then they charge you $0.59 for every mile. We came in took the van for 45mins, went 9 miles in it and paid $30. That's is really far away from that starting $19.95. Extremely bad customer service including everything else!