Nice team. Very customer centered
Worst customer experience I EVER had. Customer service rep did not want to do his job and tried to stale so he wouldn't have to do his job.
Van rental was easy and pretty quick. Returned it afterhours and didnt have to go through any sort of checkin process.
Unable to complete reservation because "keys were lost by last person to use the van." First, there should be duplicates. Second, I was called the morning I was supposed to move. Why even bother guaranteeing something that is not there? After cancelling my reservation and having me go around town looking for a same-day, 3x more rental, the location did not even tell me about the U-Haul program that gives partial reimbursements for failed guarantees.
The hitch was carelessly done and the wire was torn. It has been only a week and I didn't even get to use it once. Very disappointing and time consuming that it need to get fixed.
The General Manager greets you at the door. I had a reservation to pick up a trailer for my son and later found out it wasn't needed. The store was able to refund my money within two days, even though I purchased a one-way rental. Be sure to stop by there for all of your rental needs!
Brad was great! He got us in and out when we picked up and returned. No issues with prices or quotes. A+
I use this place frequently to get trailers for hauling things. They usually have the trailers I need, and they are usually quick to get me in and out. I have been to other uhaul centers who are not helpful at all, so it is refreshing to go here.