About
Location :
Added by Jopie, at 01 February 2017
Opening Hours
- Monday 8:30 AM – 8:00 PM
- Tuesday 8:30 AM – 8:00 PM
- Wednesday 8:30 AM – 8:00 PM
- Thursday 8:30 AM – 8:00 PM
- Friday 8:30 AM – 7:00 PM
- Saturday 8:30 AM – 4:00 PM
- Sunday Closed
Gallery
Add missing information
13 Reviews
-
13 December 2017
The leasing process was fairly quick. The dealer was able to meet our needs and get the price we were looking for. Brant was knowledgeable and helpful, but still allowed us to make our own decision. Will definitely be back!
response / report this review -
24 November 2017
As soon as I walked in I was greeted by a salesman. The atmosphere was pretty warm although I was there on a cold day. I didn't purchase a vehicle that day, but because the one gentleman I cannot remember his name but I definitely can remember his face, I'll find him for my next upgrade. Great customer service.
response / report this review -
18 November 2017
This place is not a place I would like to do business ever again. It took them awhile to get the part needed to be fix for my Sedona. Once they finally got it they called around the holidays. They reached out to the to us after the New Year and we had an unexpected lost in the family. My wife an I had to take some time off of work without pay to make arrangements for the funeral. Once we started working again we had to catch up on a few things with other bills. They called me 2/27/2017 and left a message and had my wife call them. The maintenance / Service guy Ron answered the phone rudely and had no sympathy for my family's loss. He was pretty much rude through the call with my wife.
Receiving word from my wife about the call I decided to call on my lunch break. There was no answer in all departments. You would think this facility would have someone in the office to take calls. All I got was an automated call with their business hours. You would think someone would be able to answer.
I have brought my car here many times before this incident and noticed that this place was dead in most cases but figured I would give them my business. I can now see why.this maybe one of those reason. Unreliable customer service and rudeness to an existing customers. It looks like I will no longer bringing my car here anymore due to lack of professionalism as business.response / report this review -
04 November 2017
I was about $2000 away from paying off my 2001 Honda CR-V when the car simply wouldn't make it down the road, and shortly after that - could no longer start. I absolutely need a vehicle to get to and from work, and had been considering a new Kia for a while. I looked at Kia dealership reviews around the central PA area, saw that Turner Kia had excellent reviews and decided to check them out.
I stopped in after work at around 5 PM, and sales team member Justin Trees assisted me with the entire buying process. Justin asked pertinent questions about my lifestyle and needs as a car buyer to pair me with the perfect vehicle - I got the impression that he genuinely cared about my experience as a buyer, definitely a first for me. We landed on a financing option that I was happy with, and Scott Wenrich helped me finalize the sale. Scott ran through all of the warranty and financing information - and even gave me some recommendations for my insurance options. I felt extremely confident in my purchase by the end of the sale.
From the test drive to driving away with my new car, I couldn't have been more pleased. I was in and out with a new vehicle within THREE HOURS - where else does that happen?!?! (For some perspective, my last vehicle purchase took nearly 2 weeks to finalize, from test drive to delivery). Turner Kia lives up to their slogan ("We take care of you"), it's not just a marketing/sales tactic. I couldn't recommend them more, and will definitely be a repeat customer. This is the place to buy a Kia vehicle in central PA.response / report this review -
12 September 2017
Staff is friendly and goes out of their way to get you a good deal on a car.
response / report this review -
31 August 2017
Our sales experience was great from beginning to end. Our sales person Brandt was wonderful and listened to what we wanted to accomplish and helped us to do so. Our trade was complicated owing much more than what it was worth. Everything worked out great getting into the van we wanted and needed for our family with a payment we were comfortable with. I had to go to the dealership a second time to drop off a check and the process was quick and Brandt took the van in for a quick wash before I hit the road. We will be back to Turner in June after with turn in our lease to purchase another vehicle from them!
response / report this review -
17 August 2017
Friendly and extremely helpful staff and sales persons. Always great to work with someone with a good sense of humor. Dustin was a pleasure, even when I left without a new car.
response / report this review -
29 June 2017
Bought a new vehicle here(BRAND NEW SHOWROOM FLOOR MODEL) Have had nothing but issues with itone issue was caused by carelessness of the service dept and could have gotten my family and I into a very bad accident. GM is never around for us to talk to It's always Well we are waiting on a part so it'll be another week or so Really had enough of them. We won't ever buy a car from them again!!!! Or a KIA for that matter from anyone.
response / report this review -
26 May 2017
We just leased a Kia Niro. Bill understood what we needed and was very accommodating. He explained all the features and answered all questions.
response / report this review -
22 May 2017
Brant was a great salesman. Had a great experience buying a car there. Painless process and am very happy with everything!!!
response / report this review -
11 April 2017
My salesperson, Brant, was extremely helpful and pleasant. He did all he could to ensure my daughter and I were comfortable during my car buying experience. Brant also took the time to listen to what I was looking for in a new vehicle and did all he could to get me exactly what I needed. I LOVE my new Kia and I appreciate Brant and all of the gentlemen at Turner Kia for their time and making sure my car buying experience was as painless as possible.
response / report this review -
10 March 2017
3pm guys at parts dpt great .helpful with a smile.long gray hair man at Desk outside also very nice. Prices always good service excellent!! Key works fine!! Keep it up KIA do not change anything !! Perfection is not an accident! You must want to succeed!!
response / report this review -
08 February 2017
Comfortable environment. Even the people that weren't dealing with were very friendly. We were given a fair price. Everything was explained to us very clearly. Unbeatable warranty. Would highly recommend for anyone looking for a new or used vehicle.
response / report this review
