I loved my room it was perfect. No complaints. My fiancee misplaced her i.d. & they still allowed us to check in.
Hotel was ok but the management staff was incompetent and communication amongst different shifts was lacking. Mysterious charges appeared on our credit card... payments were lost or not applied... the Manager Mike is incompetent and rude. He lacks interpersonal skills, and tries to make it up by being boisterous. If you have to deal with him make sure you document everything. Also, staff will try to charge your credit card without authorization for small amounts even after being paid in full, with cash. Kickbacks? Fake charges?
While the location was good and the grounds were kept up, we were for a long term stay and found that dealing with the staff that long we started to notice issues. Staff was found routinely smoking pot on the grounds and in the rooms. Also, make sure you take your valuables with you, staff will steal you blind.
Maintenance team is nosey and rude and the older female can not be trusted alone. MAKE SURE YOU WATCH HER!!
Overall the stay was good, but having mysterious charges and payments go missing, left my family with stress and lack of any sort of rest. Always had to be on the lookout for staff stealing from us or trying to kick us out even after we paid everything up front and in cash.
If I were you, I would choose another location to stay. Whether it was for business or personal, staying somewhere else would prevent the headache that we went through.
Had to stay here for a while during a work trip. There was an issue with billing (my card was charged much more than what I was told it would be) but once informed the employees were more than willing to help fix the problem, and did so quickly. Everyone I ran into was very friendly. Workers were respectful of my privacy and made sure that I knew that if I needed anything just to let them know.
Rooms are a decent size with a small kitchen. Kitchen is nice with a full-size fridge, oven/stove, dishwasher, sink, and microwave. Comes stocked with some silverware, cups, and bowls/plates as well as some cookware, which is nice!
Beds and pillows are super comfortable, as well as the couch. TV is able to be used to stream Netflix, Hulu, YouTube, etc. and swivels for easy watching in bed, as well as having a closed captioning option. Heating/cooling unit is easily operated and heats/cools the room quickly.
Overall my stay was great. Would highly consider staying here again if the need ever arose and would suggest it to anyone who's going to be in the area for a while due to work as it's like a tiny home away from home.
Staff was awesome. Nice hot tub and indoor pool. Walmart shopping center is less than 1/2 mile away
Not a favorite of the Marriott brand of hotels. While room comes with a mini kitchen for those who may be having an extended stay or just do not want to eat out each night, the balance of the accomodation fell below standards. Halls were dark and rooms had a strong smell from cleaning products. They do have a free breakfast in the morning but with limited space for the size of the hotel. They offer a shuttle service to/from the airport and they can take you elsewhere. Beware that there are no restuarants/grocery stores within walking distance.
This a a very good hotel, especially for long term stays. The rooms have kitchens. They also have a shuttle service from the hotel and to and from local shops.
Have stayed here several times. It is your typical Marriott property. The results are always consistent. For some reason today the place smells like fish, but I am guessing that is a guests fault. The staff has always been prompt, courteous, and responsive.i have stayed at other hotels nearby and I always try to book here first.
The pool was really nice and the rooms where exelent and the service was nice
Very clean. Nice staff. Miss not having a waffle maker for breakfast, but it was still a great array of foods.
I have been staying here for work events for over a year now and every time has been care free. Shuttles are usually on time, rooms are clean and spacious. Staff are friendly and breakfast is great.
Entire place just updated and it shows. Rooms are refreshing and clean with smart use of space. Full kitchen stocked w equipment you need to prep and cook. Great staff. Pool is basic and outdoors but gets the job done. Grilling area provided and seemed kept up. A bit isolated w not much to walk too.
Rooms were great, stay was awesome. But definitely not worth the headache of them having a $90 hold for 7 days after we checked out to make sure there wasnt any errors in the room. Not to mention Raul at the front desk was not the best at customer satisfaction. Overall I probably won't visit this place again or recommend it. There shouldn't be no hold if you have a debit card or credit card on file. Then when asked to help get the hold removed I'm told there's nothing they can do but wait, even though the room is already being used by another party. Ridiculous...
Great service. Great extended suites. Friendly service. Nice area. Made my work related journey quite comfortable
It started out great. Friendly front desk. Unfortunately, I left by Bose headphones in the room...like an idiot. I left them on the couch because that's where I was rearranging my luggage. I called within hours of leaving and again a few days later.
The staff said that the headphones weren't there.
Well, they didn't walk away by themselves.
It's unfortunate that you can't trust the employees of a hotel where you are paying $300 per night. I realize that leaving stuff in your room is stupid. But I shouldn't you be able to trust employees of hotels, to a certain extent, with your belongings?
This has to happen a lot with guests.
I will never stay here again even though this hotel is close to my client. I don't want to fund an establishment that can't hire trustworthy employees.