The North Face

Location :

139 Wooster St, New York, NY 10012, USA
Added by Jopie, at 22 August 2016

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• Anynomous

  27 February 2018

  BE careful of this girl manager Evelyn Brian at this store. She is totally incompetent to be a manager. I was there to return my brand new unused unworn jacket and she refused to help me . She broke the return policy was very rude couldn't answer why she is breaking the policy .
  I asked her to give me her name and she refused it. She just basically walked away from me and hided on the back of the store . Real manager would not do that. Managers job is to handle this type of situation not to run away from the customers I asked another employee to give me her name and with very bitter attitude some guy gave me her name and told me to get out. I have been customer for 30 years and loved that store but after they changed staff and managers the store falling apart. Rude angry staff very incompetent and useless. Refusing to return clothes and give store credit, breaking store policy and creating very nasty uncomfortable atmosphere . Years ago they had very kind polite managers and staff as I remember but now its all changed for the worse.

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• Anynomous

  06 January 2018

  Smaller than their store in the Upper West Side, but still a good store with friendly staff. Easy to find from the road, just on the smaller side.

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• Anynomous

  05 January 2018

  Very nice North face store their products are always top-of-the-line good customer service and return policy . Great location there's an REI and other really good camping supply stores in the area. It's always good to come in and try Northface clothing on, because their sizes tend to run big.

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• Anynomous

  02 January 2018

  They don't carry XS and their S seems to run so big it's like they fitted Sasquatch for their size chart. Prices are insane in store and Macy's site shows some better pricing. Very warm stuff for winter but without proper sizing and affordability. They cater to only those willing to sacrifice a significant portion of a paycheck.

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• Anynomous

  17 December 2017

  A nice little shop. I just wish that they sale kids coats/clothing there as well. Other than that, it is okay, WARNINGDo not expect a huge variety of Coats.

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• Anynomous

  05 November 2017

  Smaller store but well stocked. Friendly staff

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• Anynomous

  07 October 2017

  Good products great service. just wish they made a few things in America at least. All is too much to ask these days. Hate to support sweatshops

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• Anynomous

  20 September 2017

  Went in to return a few items. It looked like the selection was good and I was about to consider exchanging but the person at the counter wasawkward. I was kinda uncomfortable so ended up not buying.

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• Anynomous

  21 July 2017

  The North Face is a very good company with excellent products. They back their products with a lifetime guarantee and I've never purchased anything at the store that didn't meet or exceed my expectations.
  
  The staff at this store are very helpful and they have an excellent assortment of items. I make a special trip out to the store to try on everything to make sure that I get the perfect fit and that the backpacks and bags will fit everything securely and neatly.
  
  I wish more stores were like TNF. Eddie Bauer is another company that backs high quality products with a great guarantee, but there are very few others out there like this.

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• Anynomous

  12 April 2017

  Perfect place to get North Face gear. Not too crowded or crazy. Staff always helpful.

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• Anynomous

  23 March 2017

  Reasonable sized store. Plenty of products. My experience here was alright. No one really approached me to ask if I needed help and when I had questions, there wasn't anyone available to help.

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• Anynomous

  18 March 2017

  This shop is okay. To buy a few times, and serve the old customers very thoughtful, later often come!

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• Anynomous

  18 December 2016

  Great location and staff, could have a larger selection though.

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• Anynomous

  23 November 2016

  I bought men's mcmurdo parka 2 a from North Face and I can say it was worth every single dollar I spend at the store not only the person who assist me was quick and help me in a great way five star I wish I could give you more. Gold North Face. Amazing experience

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• Anynomous

  23 November 2016

  This store has amazing customer service! I just bought my new winter coat, the McMurdo Parka II. Winter, I'm ready for you.

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• Anynomous

  21 September 2016

  Great staff, honest & well informed.
  
  Have used this store for years, I travel from Staten Island specifically to try out items and purchase from here. In total I think I purchased 2 back packs, a pair of heavy duty winter boots, 2 winter jackets and various accessories from here and I have never been disappointed!
  
  I enjoy shopping here so much that I actually accidentally left my credit card here today. The friendly staff immediately hid it and promptly got rid of it as soon as I called. Thank you!!!
  
  I highly recommend this store!
  

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• Anynomous

  29 August 2016

  If you have pockets deep enough for their gear then you can't go wrong here.

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