About
Location :
Added by Jopie, at 07 August 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 1:00 – 6:00 PM
Gallery
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19 Reviews
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01 February 2021
Absolute best place to do business!! My salesman Saint-Louis Dajaie was awesome. I told him what I wanted and on his first try he picked out the perfect car for me in my price range. I highly recommend him and the Kia Store Preston. I will use them again in the future.
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27 January 2021
I traded my car in the other day at this location & Tre Huddleston was very helpful and worked hard to get me into something around the price range I was looking for. I had a great experience. Thank you again!
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21 January 2021
This was the friendly dealership I have ever done business with, no hard salesmanship or trying to sale you something you don't want. Extra thanks to Tre very nice young man.
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02 December 2020
Can't adequately express how appreciative we are to the team at the Preston location. Purchased our first Kia a few months ago. Everything about the process at this dealership was THE best experience we've ever encountered. They were so helpful and accommodating.and most importantly, we were treated with such respect. We never felt rushed or pushed about anything. Our salesman St. Luiis was extremely helpful and very personable! Actually, each and every person and/or dept that we've interacted with are top-notch.sales, service, finance, receptionists, customer service reps, as well as, Bob the general manager!! (Tara w/service department is awesome!) Love love love my new Kia Sorento it's beautiful, reliable and incredibly affordable! And on top of everything else, the warranty Kia offers can't be beat10-year/100,000! Will forever be a loyal patron.
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24 November 2020
Both my wife and I have bought cars from this location in the last two months. Dylan helped us out both times. He was an amazing sales person through it all. I know I’m a tough person to deal with and Dylan did wonderful answering all my questions and not showing on ounce of being annoyed. I would recommend a Kia to anyone. And this store is the embodiment of what a dealership should be. Go to this store and ask for Dylan if you want a great car buying experience.
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01 December 2017
Very easy to deal with and buy. Clean showroom with food and snacks. My gf's father needed a car and they worked out financing that he could afford. See dude named Carnell for a fair price and deal. He's number 1 salesman every month for good reason. Great hours, nice selections. I'd return.
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14 November 2017
I bought my car a few weeks ago from Jean. I knew what car I wanted when I got there so did not need much help. Then, when purchasing the car, the wrong sales tax was used so I was overcharged. I contacted the Kia store to get it sorted out (on 10/25/17) and the lady (Kennedy) was quick to say I would get a check wrote out the following business day. That never happened. I reached out again and was ignored. I went to the store and the managers claimed they had no idea and reassured me that they would figure out what happened by next week (no later than 11/9/17) and follow up with me. That again, never happened. I reached out today (11/13/17) after waiting for a reply and was told they would give Jean a message and he (or Ross, I believe) would follow up with me. That has not happened. Very frustrated, would not recommend going to this Kia store. The one in Clarksville seems MUCH better. At this point I wish my money would have went somewhere else. I had texts as proof, the paper work, etc and no one seems to care about scamming me out of my money. Whether it's $20, $50, $100, or $1000, scamming someone out of ANY money is wrong and it's unbelievable how unwilling they are to make this right.
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04 November 2017
The staff was great. We had two cars in for scheduled maintenance, and we were out within the hour. Everyone was kind and helpful. GREAT EXPERIENCE!!
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31 October 2017
Not long ago I thought of KIA as a cheap brand, nothing I'd be interested in. Once I took a look I was extremely impressed with the looks, design and features of KIA products. I now own a 2017 Cadenza and absolutely love it! And the courteous service I received from Ben and others at The KIA Store on Preston was not at all like the typical car dealership. They took a personal interest in me and what I liked and needed. I was never pressured in any way. I was treated as a friend. And KIA has the best pricing, but they are not a cheaply made car.
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10 August 2017
Jamie O'Rourke is the best. She and Brian have both always been willing to go that extra mile to make my visits for service painless. They explain everything thoroughly and the work is done correctly the first time. It is always better to have work done on your vehicle at the dealership where you bought it. They check for recalls and use the correct parts for your vehicle. I love my Kia Sorento!!!
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26 June 2017
Staff is friendly willing to help you and anytime they work with you on the price this is my fifth car I bought their love the place
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16 June 2017
Good however after cleaning the pin stripes were not cleaned I had to do it myself
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30 May 2017
I have been looking at mitsubishi outlanders for about 2 years. My husband drives by this store on his way home from work and saw exactly what I was looking for. We went in to take a look, Jean was extremely polite and helpful. He did everything he could to get me happily into the car I wanted. I was extremely pleased with the service, price and whole experience of purchasing my car. Thank you Jean and Chris for your help!
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28 February 2017
I worked with Mike White. He was very knowledgeable and most helpful. He did not make me feel pressured at all. I went in at a very busy time of the day (my mistake, not his) so it took me hours to complete my transaction. Beyond that, my experience has been very positive. The sales team there are very helpful and very caring.
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27 December 2016
I purchased a 2016 Kia Soul from the store on Preston Highway in Louisville, KY. Esdras Francois was my sales consultant. He is great. He has patience and answered every concern that I had. He never made me feel rushed. I honestly felt like he wanted me to be satisfied. He worked me with to get my payments where I felt comfortable. I highly recommend working with him if you are interested in purchasing a vehicle.
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16 December 2016
On December 13, 2016 I received a piece of mail from the Kia Store. Now usually I would throw what I call "junk mail" away but on this particular day I didn’t. I noticed there was a game on the back of the advertisement called "Money Carlo" so I thought what the heck and pulled the tabs open. In this "game" you are supposed to match the same pictures on each side; so if I got 3 sevens on one side you would have to have 3 sevens on the other to "win." after I pulled all the tabs off what do you know I received 3 sevens on one said and 3 sevens on the other. I was shocked. I never win anything, in fact I might be one of the most unlucky people alive. As my excitement was building I checked the key on the other side of the advertisement to see which prize I would be receiving and it said I won a $2500 gift card In disbelief I called the number on the paper, after asking a million questions AND calling the actual store for more reassurance I was convinced that I had won.
I arrived at the store December 15, 2016 at approximately 5:00pm. As I exited my car I was approached by a total of 3 car sales men asking if they could assist me. After explaining that I was a winner they directed me to a table where a man with a big board then greeted me. After trying to convince me to buy a car and asking questions about my current vehicle situation he finally cut to the chase. He looked down at the advertisement that I had brought in with me (per request) and pointed to a number, he then asked me if that number matched any of the numbers on the board. No. The answer was no. My number did not match the numbers on the board. And in that second I knew I didn’t win a thing.
I would like to express how discussed I am that a company as established as The Kia Store would let potential customers and neighbors think that they won a significant amount of money or prize. It's the holidays and it's absolutely unacceptable to give someone false hope. You do not know what kind of struggle people may be going through and to get there hopes up that maybe they could pay an extra bill or give their kids a better Christmas is despicable. You should be ashamed or yourselves to mislead the public as ploy to get potential customers in your store. From this day forward I will NEVER recommend shopping with the Kia Store simply because a company that is willing to lie about something as little as a prize will lie about anything.
Thank you and have a wonderful holiday’s.response / report this review -
09 December 2016
Great place!! I am from Florida and they were not willing to help me with a situation on my tire, I came here to the Kia store without an appointment or without calling and Jamie O'Rourke the service advisor was the only one working and went ABOVE AND BEYOND to ensure I had safe travels back home with my tire. Highly recommend dealing with this place very helpful efficient and kind.
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22 November 2016
Mike and the team at Kia were great. Expert service and pleasant to work with. Thank you all.
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14 August 2016
Francis is great salesman. Thank you for the excellent experience. Tomorrow we will pick the car.
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