The Home Depot

Location :

• Anynomous

  17 March 2018

  Possibly one of the most pleasant shopping experiences around (as long as it's not summer when it is too crowded to even spot the employees) If you don't what or where to find whatever you need, the staff can sometimes be hard to find in the large store, or busy with other customers, but always helpful. The generic hardware/tools, as well as the store's own Husky line of products tend to be more expensive than competing stores, but choosing to queue in the extremely long Walmart lines would 5% on the same pliers.

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• Anynomous

  11 March 2018

  The lady that works on Sundays that makes the keys is worthless and has no idea what she is doing!!!! I had to have her remake my key 4xs and my drive to and from the store because her lack of knowledge cost me as well, my advise don't waste your time and money because of her lack of pride

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• Anynomous

  03 March 2018

  Was there last week and couldn't find what I needed(All purpose stone). I checked with staff but it seemed they were sold out. I was about to drive an extra 21 miles to the next location when Christine Downey decided to go the extra mile and check ONE LAST PLACE! She found it and saved the day! The rest of the staff I encountered were also friendly and helpful, even lending me a hand loading the materials into my truck! A+++!!!
  
  Thank you Krissie and co workers! You guys are awesome!!

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• Anynomous

  03 January 2018

  Clean and neat. Helpful staff.

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• Anynomous

  09 December 2017

  I WAS THERE @ Home Depot TODAY AND BOUGHT LOTS OF LUMBER .
  A VERY FRIENDLY HARD WORKING AND HUMBLE YOUNG MAN HELPED ME.
  
  HIS NAME IS William Mc Neal
  
  I AM A SENIOR CITIZEN AND CAN ONLY SAY " THANKS"

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• Anynomous

  25 October 2017

  Staff was knowledgeable and helpful. Kept calm when I was getting confused or could not articulate what I was looking for

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• Anynomous

  21 October 2017

  I shop at home depot because it is a one stop shop for homeowners and the employees are very helpful and knowledgeable.

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• Anynomous

  10 October 2017

  Unbelievable how messy the Monticello store is. Impossible to move around with a lumber cart. Orange gates blocking off aisles with no reason. Looking like a typical Sullivan County Dump.

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• Anynomous

  16 July 2017

  The Monticello HomeDepot has not idea about customer service. Rick in flooring is rude and argumentative. Eileen in blinds could care less. I was prepared to spend $1,000 and walked out.

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• Anynomous

  05 July 2017

  Way too crowded and didn't have the merchandise I was looking for.

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• Anynomous

  18 June 2017

  we wanted to buy a large quantity of tile that is in Stock but there wasn't enough at the store. Because it's an in stock item that made it difficult to ensure we could get what we needed without it going back on the shelf when it came in. But the HD rep Arnie did his best to help and by the time we got home we had a message that we can pickup our order at the service desk. Arnie is the best!

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• Anynomous

  06 June 2017

  Went shopping for a bbq grill on May 28, 2017. found a nexgrill that was on sale but could not find one that was on display only one in a box. after waiting for about 45 minutes and having associates called 3x we finally decided to purchase the grill. paid for it and was told that it would be put together at no charge if we wanted to wait a week. We said thank and chose to wait. I went to the store on June 3, 2017. The associate could not find the grill in the will call area. Now we are looking all over the store for a grill that was paid for, supposedly put together and could not find. So we go outside in the rain to look at all of the grills and low and behold, the grill was outside with the other 50 grills to be sold. Ours was the only one that was not the same as all of the others. we are now both soaking wet. the associate says I will just help you put it in your truck so you do not have to wait for another person. we go to lift the grill in the truck and wheels fall off. they were not even bolted on, then the entire top of the grill comes off of the base. nothing on the grill was screwed or bolted together. Now I leave it there as was told that I would be called on Sunday as they would have someone in the store correct the problem. I get a call on Monday June 5, 2017 in the morning about 9am. they ask me whats up with the grill and why have I not come to pick it up? I again explain the entire situation and was told that I would be called back by noon. Tuesday, June 6, 2017, I call HD at 9am explain the situation to two different people being that one passed me off to the next and so on. the third person then says that the grill is ready and put together. So I asked why did someone not call me as they said they would. The dumb ass responds, they would have eventually gotten around to it. I will now go to Home Depot to pick up the grill. fingers crossed that its all together and will actually work when I get it home and connect the gas. If you have to shop at Home Depot in Monticello, be prepared for not great service, half the time having to find what you are looking for on your own because half of the staff does not know where it is. I do not usually write reviews and I do shop at other Home Depot on the east coast, and I only find that in Monticello is where the service is less than terrible.

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• Anynomous

  03 May 2017

  Female employee graciously helped me load my truck with 1000 lbs. of stone!

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