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Added by Jopie, at 18 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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21 December 2017
Very affordable, great rooftop bar, although pricey drinks and is close walking distance to Broadway shows. It's also pretty easy to hail a cab. And it's right across the street from Lincoln Center and Fordham. The rooms were pretty barbones, however, and they charge for water and coffee in the room, which was new for me. But again, I think I paid around 110 for the room. Not bad at all!
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16 December 2017
Went to NY to see an ABC show taping and this was just 2 blocks from the studios. Very nice hotel and bar. Staff was super friendly and helpful. Room was good size for 2 and was clean and reasonably priced. Only concern was that there was some noticeable traffic noise at night, but I'm not used to city noises, so I would probably have noticed that no matter where I had stayed in the city.
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11 December 2017
The location is amazing and the staff is friendly and competent. The room itself was lacking. In the bathroom the shower was missing a door and water sprayed all over the floor. In the hotel room everything had a price on it, even the k-cups for brewing coffee were $3 each. At a certain point you stop feeling like a guest and feel more like a customer when they are charging you for the morning coffee. We ran to Starbucks next store every morning for less expensive and much better coffee. The bed was ok but it wasn't very comfortable. If you are looking for a great location and don't care much about the room itself this is pretty good choice, if the room, especially the bathroom, is important than you might want to look at other options.
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06 December 2017
Not great but pleasant with some views. dark hallways. cute lobby, air conditioning works! excellent location, with little siren traffic noise up high. staple for the cost of the rooms in New York. Some room service, and a restaurant attached. Gym..not sure where it is or if there is a pool. Tho it says it has a pool. Nice staff but No one answers the phone most of the time.
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10 October 2017
I stayed there in January, a couple of years ago. I checked into the room and the heater didn't work. I made a polite request (I used to work in the hospitality industry and know how things can go wrong) to the front desk to have the Engineering Department look at the heater. I left my room and went out for about 5 hours. I came back to the room and it was still ice cold. I made another polite request to the front desk for engineering assistance. They were polite and apologized to me. 10 minutes later, there was a bellman at my door. I was moved to a HUGE suite, no extra charge. For the rest of my stay, I could have entertained half of NYC in that suite.
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29 September 2017
I had room 206 which was terrible. There was a blind window and therefore almost no daylight which is depressing especially when you are jet-lagged. More over the room was very noisy because of the air conditioning units very loud (not even mine that I stopped). I had to wear ear plugs to be able to sleep, fantastic. The room needs refurbishment and is so dark!!! The service is just average - they don't even ask if you had a nice stay The rooftop bar is great in terms of location/view. And the breakfast is just average for 26USD: you'd better choose to go to the Starbucks next door.
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28 September 2017
Truly Terrible! DO NOT STAY HERE! As a local New Yorker we needed a place to stay as we are moving between upper west side apartments. Should have run the other way when I was waiting in line behind a woman at the front desk complaining that there were toenail clippings all over her hotel room floor. We got to our room (after two attempts because the room keys didn't work the first time) and there was NO AC - it was HOT. They turned it on and said it would cool down in an hour or so and offered us a fan - great, tell that to my over heated and now over tired one year old. The front desk guys were unapologetic and obnoxious - this place gives New Yorkers a bad name. The rooms are really small, dark and cramped. Such a great location but such a horrible experience. So many better places to stay.
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12 September 2017
3.5. Not anything special here, but a fabulous location on the West side. This used to be a business hotel & is now more Euro-touristy. It's perfectly adequate, just don't expect too much. The rooftop bar doesn't have that great a view, & drinks are pricey -- there are better bars, rooftop or not.
If noise bothers you make sure you're several floors up. A few view rooms but 90% of the reason to stay here is location. You can throw a rock to Lincoln Center & Columbus Circle subway station. Easy to go just abt anywhere from here, & very short walk to Central Park.response / report this review -
08 September 2017
Thanks for the heads up Trish, for giving an honest room tour review. I would not recommend this to anyone that just wants to have a good night's rest.
***UPDATED REVIEW***
Excuse me to whoever you are,
🙄😔😔😔 This is not my story that I was sharing to everyone. This was about 'her' story that I was sharing with the world due to the crappy stay that 'she' had during her visit to NYC on new year's Eve in late 2013, and it wasn't her fault that you were going to jack up the prices during her stay. That's f&&ked up and you know it! That is not okay at all and I hope you guys ARE PROUD of what you have done to this girl by stealing money from her like you do to everyone else. To be clear, I have NEVER visited this horrible establishment and I'm NOT going to. So there. 🙄🙄🙄response / report this review -
08 August 2017
I would think twice before booking this hotel for your stay and I would not stay here again. My flight was cancelled from Toronto to NYC - as if that wasn't bad enough, the hotel wouldn't refund the night we missed, even after I showed them the official confirmation from the airline. Poor customer service all around. I wish they were a bit more polite and humane for our stay.
On top of that, the shower was broken for our stay and the water splashed everywhere. The AC unit was old and didn't work well.response / report this review -
25 April 2017
Had dinner at Eds, a seafood restaurant attached to the hotel. Service and good were wonderful. Prices were high but across the street from Lincoln Center that's to be expected. Great atmosphere. I highly recommend the crab lasagna and the chowder.
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17 April 2017
Great location. Bed was so comfy! Bathroom was tiny. Extremely dirty windows!!! And just hope your room is facing the road otherwise your windows open to a dirty courtyard full of air con machines haha!
Apart from that I had a great stay and staff were friendlyresponse / report this review -
09 April 2017
The hotel staff were very pleasant and helpful with all of my questions regarding the area. Beautiful lobby leads to a shirt elevator ride to the roof top lounge. Here you will find very lovely staff ready to seat you and bring you a drink! The food is quite excellent as well - I recommend the short ribs.
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05 March 2017
What's the best way to know a city? By walking it, and The Empire Hotel allows you to do it. It is extremely well located, just like a 15 min walk from Times Square, the heart of light of NYC.
Two blocks from the Empire Hotel, is a very convenient Whole Foods Market where you can grab something to eat before you start exploring the city.
Besides the Empire Hotel, crossing Columbus Avenue, you can find the Metropolitan Opera and the NY Public Library. Behind the hotel you can find the Lincoln Center, two metro stations, the Time Warner Center two blocks away, Central Park, and I can continue naming tons of things really really close to the Empire Hotel.
I've been talking only about the great location of the hotel, but I haven't mentioned anything about the hotel itself.
First their staff is simply the best, the really do their best to make feel welcome there. Any problem you may have, they will surely help you out, but in the most friendly possible way, so you feel you have a friend in there. Speaking of that I'd sincerely thank Rudy and Ricky, you guys were the best when my wife and I arrived.
Rooms, rooms are small but cozy, with the necessary things you will need to charge your battery and be ready for next day. They're very very clean and decorated in a "old meets modern minimalist" style.
I definitely recommend the Empire Hotel, it has a great location, close to everything, great staff and comfortable rooms, which is all you need for a great vacation in NYCresponse / report this review -
25 January 2017
Great little hotel only a block or so away from central park. The rooms are a bit smaller than they make them look online, but I guess that's the New York experience right? Rooms were clean, comfy, and room service was good. The building is definitely a bit on the old side, so the elevator had a few creaks and moans, and a few components still need updating.
We'd definitely stay here again though. The location was great, and there were no real issues.response / report this review
