Name: Sweet Arleen's Westlake Village, CA
Address: Westlake Plaza and Center #, 960 S Westlake Blvd #4, Westlake Village, CA 91361, USA, US
Telephone: +1 805-373-7373

Sweet Arleen's Westlake Village, CA is a bakery, located at Westlake Plaza and Center #, 960 S Westlake Blvd #4, Westlake Village, CA 91361, USA. They can be contacted via phone at +1 805-373-7373, visit their website www.sweetarleens.com for more detailed information.

Location :

Westlake Plaza and Center #, 960 S Westlake Blvd #4, Westlake Village, CA 91361, USA

Contacts :

Added by Jopie, at 06 October 2014

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 11:00 AM – 6:00 PM

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Chris H

11 May 2021

Overall good experience. The cupcakes were good and bread pudding was great. The vegan cupcakes were sub par, but it’s vegan so I don’t blame them.
Joanna Burke

22 January 2021

We ordered a custom birthday cake for our little boy's first birthday. Julia was so helpful and communicative, sending pics and checking everything was as we wanted it so she could make the cake as we wanted. She had a little fondant bear made on top which was so cute, and the cake looked just like the pictures I had been sending her! She even delivered the cake on the day personally! The cake and the cupcakes we ordered to go with it were delicious and I would definitely recommend using her for any cake order! Great experience and great cake!
Rosa Jones

02 November 2020

Thank the cheese Gods for this place.Sweet Arleen's Westlake Village, CA now officially has everything I need.They're friendly and make me taste everything which is my favorite kind of place.So happy you're here but I've been constipated since you opened.
Revolution M7

19 July 2020

The cupcakes are super delicious they have keto, vegan, and Gluten free which I desperately look for and they tasted divine. Bread was moist and soft and tasted like they had been made with a lot of love and care. As a cupcake lover I can say they're bigger than sprinkles and they are so far the best I have tasted in the LA/valley area. The staff are so nice and I loved it. Too bad it's so far away but it was amazing.
John Burk

25 June 2020

Somewhat disappointed with the hype. Cupcakes were OK but the frosting on all samples were mediocre. Cake part wasn't much better. Almost liked the banana brownie one; the brownie part was good but (a) the banana frosting taste just didn't go with it at all and (b) the frosting itself seemed cheap. There are other places in Ventura county and beyond (Nadia's cakes) which make better cupcakes (at least what I've had). On the other hand, their bread pudding was good, so if I ever went back, I'd probably just stock up on that
Megan Friedman

16 November 2017

The greatest cupcakes ever, seriously, so fresh and not too sweet! The customer service is excellent, too. Everyone is always super friendly and helpful!
Lindsay Spencer

06 November 2017

Amazing baked goods, great coffee, and a great special breakfast sandwich. Highly recommend Sweet Arleen's Westlake Village!
McKenzie Ferguson

31 August 2017

It is an objective fact that these cupcakes are good. Anyone who says that these cupcakes are bad and not sweet enough is probably used to regularly consuming garbage. It's true the frosting isn't as sweet as a typical cupcake but it tastes so good! The frosting is light so it doesn't overpower the cupcake at all. I only buy the gluten free cupcakes so it's possible that they are different from the regular but I doubt it.
Pamela Jensen

29 August 2017

The worst customer service ever. I will never go there again! Who needs these people and the aggravation over a stupid cupcake! There are other opportunities out there to purchase great cupcakes without the hassle. I won't be going back there again for sure.
Maria Gore

18 June 2016

This place absolutely saved me and my daughters wedding. The place I had previously placed a order with bailed on me as well as taking my deposit. Found out the morning I was suppose to pick up order. I called Sweet Arleen's five hours prior to the wedding and in desperate need of seven dozen of cupcakes. They were so helpful when I called and seven dozen of beautiful and tasty cupcakes were ready for me! Thank you so much for saving the day! Sincerely, Maria.
Tish Rocks

15 February 2016

The best cupcakes I have ever had! Customer service is always 10 out of 10! How this place has any bad reviews is crazy!
Ron K

01 November 2015

Sweet Arleen's is no longer sweet. My family and I have been getting cupcakes from Sweet Arleen's since they opened their shop in Westlake Village. For each of our birthdays we would get a large individual cupcake with our family member's name on it and then a container of smaller cupcakes. The customer service has usually been fairly good and the cupcakes are good, but over the past year, the customer service has continued to decline. Today I went in for our customary birthday cupcake as well as the container of smaller cupcakes. It was no problem for the regular size cupcake but when I asked if they had the smaller ones the person behind the counter flat out said "no." I asked what do you mean, you don't sell them anymore and she reiterated, "no we don't have any." I said well, how long would it take you to make some and she said, "we can't our baker goes home at 1:00 p.m." Then she brought the regular size cupcake up to the register and said, so is this it for you?" I said, "apparently so" The people who are at the front counter should always put the customer first and at least TRY to accommodate their request. I would have been happy if they had taken a container of Halloween cupcakes in the back and made them non-Halloween or made another suggestion of purchasing other cupcakes and splitting them, or "hey have you tried, this flavor, it's the flavor of the month and we'll give you two for one since we don't have what you want in stock." Nothing was offered, there was NO customer service and felt very transactional and not ANYTHING like when they first opened up. I like to support our local shops as much as I can, but customer service will either drive me into a location or out, and in this case, I won't be back. Sweet Arleen's isn't the only cupcake shop in the area anymore. After I left Sweet Arleen's for my last time, I went to the other shop who had exactly what I wanted, was less expensive and had exceptional customer service. I even asked if their baker was still around and they said, "yes, they are typically there until the evening so all our cupcakes are fresh."
Janelle Geaber

29 July 2015

Best cupcake I have ever had! They also did my amazing 4 tier wedding cake which looked and tasted exceptional!
This is seriously the only place I go to!
Stephanie Feldhut

13 October 2014

Stopped by one day when I was in the area. Had heard about them from Cupcake Wars and other ads. Not one customer in there (not a good sign). Was a little confused about what was in the case. The two girls behind the counter explained about the bread pudding. One offered me a sample of a cupcake. There was not one thing I liked about that cupcake. Taste, texture, feel.nothing. Extremely unimpressed and disappointed. The only way I could have only been more disappointed was if I had spent money on it. Sorry..