Superior Roofing, LLC

Location :

684 Berkmar Cir, Charlottesville, VA 22901, USA
Added by Jopie, at 07 May 2020

Add email
Add business description
Add Social Media
Add Products and Services

• Anynomous

  22 May 2021

  I rarely write reviews, let alone a bad review, but considering our recent experience with Superior Roofing, I felt compelled to write. Last week we had scheduled an appointment for an estimate, and the project manger, a Mr. Hernandez, did not show. I called, and the polite, professional, young man who set up our appointment answered, told me he would find out what happened and call back, he never did. Because of the gas shortage, I figured something had happened and called back on Monday. The same young man explained the gas shortage played apart, and we rescheduled for today. It happened again, I wait, and Mr. Hernandez was a no show, I called, was told by the same young man that he would get back to me within five minutes. He did not, no one showed, and no one called. I stayed home from work to wait. If they show this lack of support and respect for someone trying to have them estimate a job, I can only assume that should a job be contracted, the same lack of concern would be the same. I wouldn’t recommend them and suggest folks look elsewhere for roofing and stucco work.

  report this review
• Anynomous

  14 May 2021

  The Superior team has been amazing from start to finish. We bought a house at the end of 2020 which we knew needed a new roof, plus new siding on the upper floor of the house. They turned around an estimate quickly and worked hard to schedule us promptly. We were able to select from lots of different materials and colors for both our roofing and siding. They were also very receptive to working concurrently with our chimney repair company. The crew was terrific; because I work from home, we saw a lot of each other! This house does not have an easy roof and the team handled it like it was nothing. Our neighbors liked them and their work so much that both sets of neighbors asked for estimates for their roofs. Most importantly, we are incredibly happy with the quality and workmanship of this roof and siding.

  report this review
• Anynomous

  27 February 2021

  My Husband and I received 4 estimates before we decided to hire Superior Roofing. Jose did a great job of making sure he answered all of our questions and we were most comfortable with their company overall. They did an absolutely wonderful job!

  report this review
• Anynomous

  10 December 2020

  We were referred to Superior Roofing by a neighbor last Spring. We chose to hire them after getting a few estimates and we definitely made the right decision! Our project was delayed because of the rain twice, but they did keep us abreast of scheduling. Our experience was very favorable from start to finish.

  report this review
• Anynomous

  04 December 2020

  After choosing Superior Roofing out of the coupons we got in the mail they came out and gave us a free estimate to replace our roof and give us new gutters. While they were there giving us the estimate the field tech took his time making sure we understood how the job would go if we chose them to replace our roof. Well, after getting several more estimates we decided to hire these guys because of the attention to detail they showed us while giving the estimate. They put our new roof on and put our new gutters up in 2 days! They worked very hard and did a great job! I’ll be a reference anytime for this company!

  report this review
• Anynomous

  08 August 2020

  I emailed this company on 7/23/20 inquiring about a new roof and gutters. A gentleman called me the next day and scheduled someone to come out to our home on Monday 7/27/20. The time he gave me was between 5-6 pm. My fiancé left work early to be there as well, at 5:52 I called and left a message just to confirm someone was coming. I called back at 6:09 and the same gentleman that I spoke to on Friday answered. He said he would reach out to the guy and give me a call back....no word! Still no word on Tuesday from them. Even if they were planning on calling me, we will not move forward with them.
  
  Update 8-6-20!!!The response from Lamont is incorrect. We have cameras and no one showed up to our house on that Monday and no card was left. On 7-29-20 I received an email from Lamont thanking me for allowing them to come do an inspection. The amount he gave me was $7,250.61 for the roof and $703.49 for the gutters. My response back to him was asking how can you give an appraisal and no one showed up?? We went back and forth on emails and he said that he was going to have the PM come back to the office and explain but he would like for us to give them another chance. The reason we went with them was the reviews they were excellent so we gave them a second try. On 7-30-20 the guys was suppose to come out between 6-7pm but I got an alert that they were at our house after 4. The gentleman called me and told me he was at our house as well, I totally understood they were trying to beat the bad storm coming and they barely missed it. I have not gotten anything from this company, I called Lamont on 8-6-20 and left him a voicemail inquiring about our inspection....no response.

  report this review
• Anynomous

  14 June 2020

  Jose and Darwin were excellent. They go above and beyond to help us. The whole team are hard workers and do an excellent job. Drip edge, bathroom roof vents and gutter guards were all installed nicely. The shingles and installation are excellent. The roof is now perfect. Love their service and hard work. Amazingly, they had the best price from all the bids I received. I would use them again if I ever need another roof.

  report this review
• Anynomous

  20 May 2020

  We hired Superior Roofing to install a new roof on our home and they completed the entire job in 2 days! The Project Manager Jose did a perfect job of walking us through their process, so we would understand what to expect. His attention to detail and answering our questions made us very comfortable with our choice! Needless to say, everything went how Jose said and their work is excellent! Those guys rock!!

  report this review
• Anynomous

  15 May 2020

  We hired Superior Roofing to put a new roof on our house last week and they did a wonderful job! Jose managed the entire project with excellent professionalism and we’re beyond satisfied with their work! Definitely recommend them!

  report this review
• Anynomous

  14 May 2020

  After a few hiccups with scheduling, the team of roofers was stellar and did an amazing job. Not just roofing, but they also repaired and resheathed the chimney as well as dormer trim.

  report this review