Check in super easy..front desk staff is greatbut, housekeepers not friendly with me cuz I know some of them from many years ago .making comments to me in hallwayI'm a paying customer regardless..should not make comments to me at allI always leave a really good tip not this time.rooms are very clean I can say thatI worked at super8 in maybrook.housekeepers do not disrespect customers no matter what
It was okay considering the price. The beds were clean and we had fresh towels everyday. The breakfast was very slim. They had cereal; toast, oatmeal, waffles, and yogurt. Like I said for the price it’s not horrible.
Stayed because we were exhausted from driving and no other hotels available in the area. Rate was good. Staff we encountered were friendly. Location has great potential, away from traffic noise.
The building itself needs a major upgrade. The toilet had hard water stains and ran all night. Furniture had significant wear. Rust and wear on door jambs. Curtain was threadbare in spots. TV listing did not reflect accurate channels. Outlets were overloaded and seemed unsafe. Breakfast bar was minimal and crowded.
Stayed here during our hiking weekend. Great check in experience The guy checking us in gave us a full array of options for dinner and watching the Yankees game, as well as entertainment options in the area. He even offered to call us a cab if we drink. Room was simple but clean with all the amenities we needed. Nice king bed Comfy enough for a night rest We are not high maintenance so this was perfect for us!
This Super 8 is not Super, upon entering the check in smells like cigarettes. I was informed somebody had been smoking just outside the entrance. The smell permeated the wing in which we (room 111) were staying. 08:10am Sunday no food left for the free breakfast. The breakfast are is along a narrow hall.
My husband and I stayed overnight because of a long layover flying home from our trip to Scotland with friends. It was my first time in New York state, and everyone was very friendly. The room was a spacious king-sized non-smoking unit. The bed was very comfortable, and a complimentary breakfast was provided downstairs. My only complaint is when I tried to get a shower that night there was no hot water, but when my husband got his shower the next morning there was hot water right away. Other than that, our stay was perfect.
If I could give a 0 star rating I would. This was the only place that had rooms left for the West Point graduation. Now we know why! Although rooms weren't dirty they sure weren't clean! Obviously the staff is underpaid, an envelope begging for maid tips is on the old decrepit dresser. Sorry, no tip if you don't even wipe a spill on the counter. Terrible yellowish fluorescent lighting of varying degrees of brightness made it impossible to put on makeup, or see for that matter. Sheets were horrible cheap itchy fabric, luggage racks only in some rooms, deplorable disgusting stale processed food items for "breakfast bar". We expected humble, but this place is horrible! Add to all of the above staff that mistakenly calls you at midnight screaming. All of this for $135 a night. Stay far far away from here!!
In my experience this brand is generally the best of the ultra-budget hotel chains. This particular hotel is middle of the road compared to other super eights. It is very convenient to restaurants and the interstate and the staff was very helpful. On the down side the breakfast area is much too small for the size of the hotel and very crowded.
Room was older but neat & clean. Unfortunately not accessible for 2 older women because you had to climb up & down a small set of stairs. We arrived late at nite & no handicap parking left. Had to park in back of the building, close to an entrance, but once again stairs were involved. Had to move vehicle twice to load & unload with less stairs. On the plus side was the motel location, access to highway, price, congenial management, and the cleaning staff helping us with stairs & opening doors. Would stay again, but call ahead to find a more suitable room location.
The hotel smelled funny. The WiFi was barely usable as it kept randomly losing Internet connection. The bed was very uncomfortable, and I could feel the springs in the mattress poking me. The pillows were so thin, I had to stack 3 together to make it comfortable. The heater in the room made an awful racket when it kicked on. In the morning, there was no hot water. Will not be staying here again.
We were traveling north and got caught in a snow storm. The staff was amazingly nice and knowledgeable. You get a 10% discount at the Dennys that is walking distance. Stayed in a king size room with our dog. Clean room and comfy bed. Well worth the money for a safe place to stay the night.