Cons: Costs of inspection went up from $35 to $50 this year, the maximum amount inspection stations are allowed to charge in VT (They can charge between $35-50). The manager gave me a hard time over my license plate bumper protectors, falsely claiming they blocked my registration sticker, made me remove them under threat of failing my almost new perfect condition car, despite me never having a problem with the protectors in the past. They will fail you for anything, they even got a local veterinarian arrested for driving off too fast after they failed his car probably over some nonsense (read it in the Reformer). Charged my gf $80 for work on her car that another shop quoted $40 for, and they didn't even fix the problem.
Pros: The service guys (not the manager) were friendly, reasonable and professional, agreed to remove my bumper protecting license plate frames and take car of the labor of that for free. They accept credit cards for payment on inspections as well.
Conclusion: Will never be back.
Recommendation: Do not go. Call a few inspection stations, find one that does them for $35, instead of $50, and has a manager that is not completely anal about failing brand new cars in perfect condition for the smallest things. Also, go to an experienced mechanic you can trust if there's something wrong with your car.
Friendly service but inspecting things that don't need to be inspected. Failed because exhausted was held together with clamps and not welded which means minor soot stains near clamps. Tried to tell me my truck smelled of gas and was loud. Tech that was under the truck tried to identify my catilitic converters as resonators. Very disappointed but not surprised. In ten years this is the first and only out of multiple garages to have failed an my truck for silt. Too bad they don't know how to identify exhaust parts. No up sale success here!
Stop and go was very friendly and informative. They also provided great service and advice for what I should do next to fix my junk car. I worked with the manager todd and a new staff member damian as well as one whose name I did not catch. I would definitely recommend them to others.
Got my oil changed for $40 with no shenanigans. They're very quick, thorough and professional!
Took care of me fast. Very polite guys.
I appreciated the professionalism of the guys here. They're all nice and pleasant. Got the work done in a reasonable amount of time for a reasonable price.
Very unsatisfactory service today. I paid $41 dollars for an inspection. I was informed that my vehicle failed its inspection. When I did not schedule an appointment to have my repairs done at Stop and Go, I was told that it would cost me another $50 to have my car inspected again. I will never visit this business again!
Always happy to bring any of my vehicles to the guys at Stop & Go. You can tell it's a tightly run ship. The guys are always communicating with each other. They perform all of my regular maintenance and mechanical repairs. They also inspect my cars, and are very thorough. I went in today for state inspection and had no wait. Friendly, thorough, and affordable. Props to Robby for making the inspection process painless.
These guys are a joke.
They have not done the simple task of putting the oil cap back on when finished and have caused one of my friends cars motors to blow. Now the reason I am writing this is because they have done the same thing to my moms car. I don't use this place and haven't since the first huge mistake they made that cost thousands. Todd the manager is a down right punk and talks to you like trash over the phone when confronted with a situation that may require lawyers.
Keep away from this place and do yourself a favor and find a different spot to do your car maintenence.