Barbara at the front desk is very rude and unprofessional everytime I call. Phone is answered in an over the top script, and as soon as she finds out you aren't a coworker the act is over. Not okay.
My mom is at Southland right now, she's in the rehab wing. If you are like I was, you woke at two in the morning wondering if you had made a huge mistake cause you read all these bad reviews. Well I'm here to ease your mind. I even visited other rehabs which was a good thing because it assured me I had made the right decision. Staff is attentive and friendly, the place is clean and the food is decent. I have not seen one bug or patient falling out of their bed! Mom and I had a picnic outside today and have played on Snapchat tonight. I love it here. Don't believe everything you read!!
Joy Shannon
🇺🇸🇺🇸 4Th of July and they are WAXING the floors in the dinning/lounge area with NO direct access to the outdoor patio.
Not a Patriotic feeling. Management is off today, No small wonder, so no one to complain to. So patient co fined to the room even though it's a beautiful sunny day!
In a center that 100% of patients CAN NOT WALK without a walker it does not stand to reason that the floors are being waxed.
There is a lot of neglect of the patients as wellmany already mentioned and more I won't mention at this time.
There is a terrible infestation of roaches and other small bugs the nurses said had never been addressed until we brought in some Raid. Nurses and residents were coming to ask to borrow our can of raid until we just gave it to them.
My grandfather was severely neglected here. He was admitted after suffering a stroke. We would come to visit him and he would be falling out of the bed. He would wait for hours to use the restroom. They wouldn't brush his teeth for him. He was barely ever checked on. The facility was infested with scabies which I caught and suffered with for a long time. He eventually developed MRSA from this place and was basically comatose when we decided to call an ambulance where they told us what he had. He died from the MRSA a couple of weeks later.
My grandmother was here for a few weeksi highly recommend not to send your love one here .. Since she was moved to another place we found out that Southland had been giving my grandmother b12 shots for energy but let them tell it they don't give shots there.. also had her on 6 medications for stuff that wasn't even wrong with her that caused her to stay asleep all the time so she getting energy shots and sleeping pills Something don't sound right2 nurses dropped her while trying to get her out her bed And she was being checked on like 2 times a day and wasnt changed for hours This is a place you take your love one if u don't care for them thank God we got my grandmother out of there.
Grandfather was here after he had 5 vertebrae fuzed together and said that the physical therapist were good but the support staff was terrible.
I was not excited about going to rehabilitation after total knee replacement, but it was not to be.. Well I arrived..greeted by head of Southland, who told me she loved me. Everyone in the facility, not even one were not first class..the rehabilitation unit is super, and I will go back should I need further rehab. They worked with me to regain my strength and stamina.. Never thought I could walk up 14 stairs at home..well I did. Also the facility is extremely clean..and I toured the facility in wheelchair,even visiting one of mom friend who was recovering from fall. No I do not work there, but I do want people to know we have a 1st class facilities in Southland Rehab in peachtree city, ga