Last night I got rear ended at a red light. I had and still have a lot of neck and back pain. I was taken to Virginia Beach General in an ambulance. I was seen by Megan a P.A. and her nurse. I don't remember the nurse's name however I do remember how I was treated. Megan the P.A. acted as though my situation was of no importance(No big deal). Megan advices me against a X-ray although I was having chest pain.I decided to get the X-ray anyway despite her professional opinion. When I returned from the lab although I was provided with prescriptions for my pain I had to ask to be treated for the pain I was in at that moment. Megan reluctantly agreed. Her nurse handed me a pill that I assumed was ibuprofen. When I asked what she gave me I then found out it was a narcotic drug. They discharged me. After I was discharged I remembered i would need a doctor's note for work. Something again Megan the P.A. neglected to give me of even recommend. Overall my impression of this hospital and the service and services they provide as uncaring, unprofessional and completely inadequate in relation to bedside manor and patient care (inhumane, lack of natural affection). I would not recommend being here especially as a African American. This hospital is not suited for our demographic. I definitely believe this contributed to my lack of care.
The staff is very uncaring, impatient and uneducated! I have never in my life been to a hospital with such a rude staff. They're always in a rush and never take the time to cater to one patient. Wouldn't even give them 1 star if I could! 😡Sentaras In general suck they have all these rules that other hospitals don't have so why are there "rules" so different and unecessary. Once again, worst hosp ever wouldn't recommend to anyone!
Emergency Room doctors treated my wife like a drug seeker, while missing a 1-centimeter kidney stone.
I recently took my wife to this hospital for treatment of excruciating back pain. Because she had hip surgery six weeks prior, the attending physician assumed that she was just looking for pain medication and attempted to discharge her without even bothering to do an examination. One of her legs was non weight bearing at the time; since we live on a second floor apartment, I objected to this. This caused the ER doctor to get an extremely bad attitude from “having her judgement questioned” and refuse to reconsider. Only after I talked to the charge nurse was her care turned over to an orthopaedic doctor.
The ER missed the 1-centimeter kidney stone that was causing her so much pain. It was later found by a different ER doctor during a second visit on Christmas Eve, two months later.
How is a physician with an attitude problem big enough to cause her to miss something so routine (and dangerous) still seeing patients here?
Make sure you ask for an itemized copy of your bill when they send it to you. I requested an itemized copy of my over 1,400 bill a month ago and have yet to get it. The lady on the phone said "why do you need it?" Uh? Maybe because when you buy shoes they give you an itemized copy, when you buy groceries they give you an itemized receipt? I am sorry but I will not pay a dime until you tell me what you are charging me for. That's not how this works and this is why we need a universal healthcare system so companies without caps can't take advantage of the patient.
I was pregnant and the second I entered the hospital they told me they don't take care of pregnant woman at this location. I was suffering from at the time was gas but I didn't know for sure. They ended up taking me anyway. They lay me down on the "gold throne bed" 1,400 "gold throne bed" and put a cuff on me and did a "Ultrasound" which the doctor had no idea how to work?
Anyway for 1 hour in the hospital they did nothing and charged me that outrageous amount and damanded payment in less than 30 days? Without proof or evidence on what they were charging me for? Yeah until I see verified charge I won't pay a dime sorry and this countries medical system is seriously flawed and this kind of charge without explanation should be illegal.
The "correct" hospital we ended up going to afterwards sent me an itemized copy of my charge and I happily paid that and they were the ones who "correctly" identified the problem.
Main point unless you are dying don't come to this place. It's filled with uneducated doctors and clowns for nurses.
What a hell hole. This is not medical care. It just isn't. Gross side of humanity consistently on display here.
I love being shaken down for money while I'm sick in the ER. Super classy and great fun. Thanks guys!
I actually MOVED to a different neighborhood in Virginia Beach, hugely because of this "hospital".
It's an absolute joke.
See my pictures of my many horrifying injuries resulting from this hell hole. Oh that's right, you can't. Sentara deleted them.
The police told me I was not assaulted. Officially. Then refused to document my injuries. I objected to all of what caused these injuries, I guess no only sometimes means no. Noted.
Where have I become familiar with that concept?
Was laying in the emergency waiting room after girlfriend broke her arm after driving all night and rude security guard said I couldn't lay down on the couch at 5:30 am and was a total jerk to me. Wow, glad I wasn't bleeding to death. Last trip to this dump. Rude people and hope I never set foot in this place ever again.
My husband was transported by ambulance to the ER for a back injury. The very young and green ER intern was quick to drug him and send him on his way. After several hours of "fighting" him to allow my husband admittance to the hospital the resident Dr came in and spoke to us and advise us he would try and grant that. My husband was moved to 3rd floor and received excellent care. And was discharged two days later.
Overall this seems to be a wonderful hospital, I feel the ER medical staff would Benefit from an inservice on bedside manner.
My mother is still there and the communication is horrible! They do not listen to our concerns, one nurse actually suggested that we could bring food to my mother even though she was a severe aspiration risk. What's worse, she said this in front of my mother who is constantly trying to get food when she can't swallow and could choke! The social worker promised to call us and never did, the nurses have promised to call us and never did. I have tried to call the nurses station on several occasions and only once did anyone pick up the phone. We are extremely frustrated with this hospital. Never have I had this lack of communication.
Getting checked into the emergency room was fairly quick and easy. There the list of good things ends. The staff seemed incredibly lackadaisical and almost upset that their easy Sunday night was disturbed by my accident. Once in the room the service was absolutely bare minimum. I got the care I needed but that was it. This will be the first time that I would say that I should have taken the extra time to go to the VA hospital in Hampton; because I honestly believe that those folks would probably give more of a damn about their patients than these bums.
Everyone encountered during my visit to the Emergency Department and subsequent hospital stay treated me with equal doses of professionalism and kindness. I was very impressed with the level of care I received. Can't think of one area that could be improved on. The hospital is clean, the staff is alert and well-prepared, and the doctors and nurses are just the best.
Brought my 12 year old here around 11am while on vacation. She was seen immediately. Everyone was compassionate, helpful, and did a wonderful job. No complaints.
I don't really ever write reviews, however last night was very upsetting. I went to the ER with breathing problems and chest pain and tightness, when I saw the nurse to triage me she kept trying to convince me that I was wrong and that it wasn't my chest that it was probably from a cold. I have had many colds, I have had the flu as well, this did not feel like either and I told her that. When the Dr finally saw me in the back she said oh so you're here because of sinus and a cold Umm no I am here because I am having shortness of breath and chest tightness. My point here is why would the nurse put something that I did not say, that is not ok. I will not return to this hospital, I have been to the one at Princess Ann and I was treated so much better. The Dr and the RN were so rude at this location and so cold. They think everyone is mentally ill and that we shouldn't even be there "wasting their time", and all we are expecting is for these people to care for us. If you want to work in a hospital to help people then please do that, don't be bitter that you have to work late nights and take it out on sick people! Now I get to pay a lot of money for an upsetting experience. I know so many people who would love that job more than they do.