Mistakes happen. It's important to note that Screens and Things addressed all of my issues and I now have a well-built sliding screen that exceeded my expectations. They stood behind their product and I'm very happy with the results. In hindsight, there are a couple of issues that prevented me giving a 5 star. It took several calls just to get a quote for my screen and I did not initially get the product I ordered. I hope this was an isolated case and I appreciated Mr. Alexich's comments and action. Yes, I would recommend this company.
Took my old sliding door screen to have a new one made. It took several days to get a quote after calling several times. Ordered heavy duty parts and screen with steel rollers. Kind of pricey but I wanted something that will last. Had to borrow a pickup to get door. The screen did not match what I ordered. They had to redo screen while I wait. Once home the steel roller did not work. I now have to borrow a pick up to return the door for repair. They did explain that they will have to take the door apart to replace rollers. Not even a week yet. Not very happy. I'm willing to pay for good service and a good door. Still an open issue.
Wasn't helpful. Just said your part is obsolete, makes me feel obsolete
Was in a time bind and they went over and beyond to accomadate me. I was so pleased I tried to offer a tip and their response was no, we like to help people. It's so nice to see that kind of Aloha! Chee. Mahalo screens and things.
Pricey but the experts aren't cheap
Amazingly fast service, I was in and out. Highly recommend this place for quick, small jobs. Mahalo Screens and Things!