I recently used this company and they did a wonderful job cleaning our HVAC system. The techs were very professional and knowledgeable about what they were doing.
We had some complications post work (not related to what they did). Initially it was handled poorly by the rep, Ian. However the owner called and was absolutely fabulous. She was so responsive, empathetic, and apologetic. She truly acted like she cared deeply about her clients and more specifically what happened in my situation.
Knowing she is one of the owners and one the people training this team I would 100% recommend this company to anyone.
I am so greatly appreciative that she listened and cared.
Thank you again!
We have used SERVPRO a few times to disinfected a few different buildings for our business. They are always very responsive and were able to get us in and sanitized on the same day we called! They always did a great job and it gave our staff peace of mind.
NATE HILES was incredible. Friendly, professional, and knowledgeable. I thought there was possibly mold in a closet, but he quickly assured me that it was not the case. What a relief! Thank you Nate. I can rest easy tonight.
The entire crew was spectacular. So respectful and took care of us like we were family. So super impressed with the work and clean-up. Highly recommended to anyone that finds themselves in a water or fire crisis.
I had a client with a water claim that needed attention immediately. I was able to reach out to my Marketing Rep and with in minutes I was able to tell my client the name of someone who would be there to take care of them. SERVPRO was able to secure the situation and put my clients at ease. SERVPRO was very responsive, professional and friendly.
If you want the best restoration company in Erie call Kim and her team. Fast, reliable and knowledgeable.