About
Location :
Added by Jopie, at 25 March 2014
Opening Hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday Closed
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11 Reviews
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04 November 2017
Jeff helped me soooo good! He exhausted every option of shoe for me until we found which one worked best! Seriously he was awesome! So glad I went!
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31 August 2017
I have been having feet troubles recently. I went in and they analyzed my walking and found some shoes that took care of my foot problems in about a day!
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20 August 2017
The owner has integrity. I went in with my old shoes that were not quite ready to replace complaining of soreness. She advised that even though she would love to sell me shoes, she thought I might need to investigate injury. I did still want shoes as mine would not quite make it to my marathon. She spent 45 minutes helping me. She is very good at analyzing gait and fitting. Even if you can find shoes cheaper online, the knowledge is worth it and I like to support local owned businesses. This lady knows her stuff and is obviously passionate about running.
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23 July 2017
She is incredibly knowledgeable about running and the unique problems that come with it. She analyzed my feet and helped me pick out the perfect shoes for me. I can't wait to run in them!!
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21 July 2017
Very knowledgeable staff helped me get a really good pair of running shoes and they made sure they were the right shoes for my physical build and running style
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07 April 2017
Buyer beware! I wouldn't recommend this store for anything to anyone, not even 5 for the price of 1 socks.
First off let me state the obvious: You can find better prices online or at a major retail chain. Sometimes it is worth paying more if you get good service. This was not the case with my experience.
My daughter brought home a flyer from her High School advertising a "special discount and customized fitting" day for the track team. When we arrived the owner/manager greeted us, listened to our objective, and then introduced us to what I thought was an employee to analyze my daughter's running style and make the proper recommendation. It was a very impressive first impression. The gentlemen watched my daughter run about 20 yards and then asked if I would also like to be analyzed, which I did. He then took us back into the shop and informed us that we had the same running style and the best shoe would be a zero drop type like the Altra. Which just happened to be on sale plus we would receive a discount for her being in track. Having never heard of Altra I asked what the warranty was, he stated it was the same as all the shoes they carry: 90 day money back guarantee. He said this while standing behind the counter taking my payment for two pairs of Altras at a cost of $170. Two weeks later my daughter developed a stress fracture that ended her track season. I also realized that my pair was wearing unevenly at that I was starting to have an overpronation problem (which had never been an issue before) After an expensive visit to a sports medicine doctor we were informed that both issues were related to the zero drop shoe. He noted that they work for some people but should be introduced slowly and are definitely not for heel strikers with high arches (which we both are). I returned to the store to receive my refund. After explaining the situation for the owner/manager I was told "We don't offer a money back guarantee and the person who sold you the shoes is not an employee. He is rep for the company". She then went on to talk negatively about the company and how the reps would say anything to push their product.
I find this absolutely unacceptable because:
A) She was the one who introduced us to the rep, never pointing out that he was a rep for a specific company and not an employee.
B) She allowed this non employee to take my debit card and process payment behind the store counter.
C) She didn't offer any apology or even a discount on a replacement shoe. Even a 10% discount would've been better than "There's nothing I can do for you". She allowed me to walk out of the store knowing that I had been lied to and given negligent advice by someone she introduced me to while in her store.
I now have $170 paper weights!
Sorry for the Novel but I feel the only way to make good of a bad situation is to inform others about the customer service and potentially dangerous advice you will receive. They will be very friendly upfront but you will see their true side if you have an issue. Should you choose to still purchase from this store I recommended that you ensure who your speaking with and get anything they say in writing.
As for me, I'll stick to REI. You can return anything for any reason at any time for a full refund. Not to mention the fact that they have competent employees.
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30 April 2016
I've been to a few running stores here in Utah and this is by far the best! I like the smaller feel to it, which makes it more personal, and specialized to running and triathlon needs. At other stores I had similar service with gait analysis and trying multiple shoes on but I have never had such focused and dedicated customer service than I did at Runner's North. While testing out shoes Heather, (who I believe is the store owner) even offered to hold my baby so he wouldn't cry. Also, during checkout Heather informed me of some of her favorite local races coming up and gave a brief description of each, I found this so helpful since I am new to the area and don't know much about which races are coming up. I'm so glad to live so close to a fantastic running store and I look forward to going back for further running needs.
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18 March 2016
Great store, excellent staff! They know what they're talking about. They're friendly. If you are experienced at running or a novice, go here for your running needs.
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22 November 2015
The customer service was absolutely fantastic. There is no better place to buy your running shoes in Logan. The staff is knowledge and the equipment is top if the line. I would recommend buying shoes from them to anyone.
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16 July 2015
My wife and I were going on multiple vacations this summer involving a lot of walking and standing. We came to Runners North to have our gait analyzed and find the right pair of shoes for us. The helpful employees at Runners North helped us realize that we've been wearing the wrong types of shoes our whole lives! After trying on a few pairs of shoes with the correct shape and fit for our feet and gait, the results were amazing! Admittedly we've not been doing a lot of running with these shoes, but we've been able to spend hours on our feet with incredibly less discomfort than in previous shoes. It's been a night-and-day difference. Come to Runner's North for shoes if you're a runner or not!
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01 April 2014
This was by far the best experience I have EVER had purchasing shoes! The woman working really knew her stuff. She spent about 45 minutes with me watching the way I ran, trying on different shoes, and ultimately finding the best and most comfortable fit for me. She even took the time to give me a few running tips which I greatly appreciated. Not once did I feel like I was just a sale or a number. I went running for the first time in my new shoes today and have never loved a pair of shoes more. Her service is definitely worth every penny spent. I am referring anyone and everyone to go to this store. You won't be disappointed!
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