I am a new home owner - just moved 1 day ago, and boom my toilet is backing up into my shower. Called RR and they were here within an hour. The receptionist was very kind, and patient.
The technician was very friendly, and informative. He was upfront with the pricing in the beginning and when he thought he was going to need to do something else. He worked hard and was baffled by the clog because when he thought it was fixed he wasn't satisfied with the flow. He pushed and didn't give up and was able to fix the issue based off original quote.
He was very informative and answered several questions. He did advise that my pipes have a dip and if this continues to happen I may want to consider replacing the pipes!
Needless to say I hope and pray that this will be a one-time occurrence!
I highly recommend Danny and Roto Rooter in Manhattan. He came to fix a running toilet on a holiday weekend and was super helpful. Luckily he had the necessary replacement parts on hand because hardware stores were closed for the holiday. Danny was patient during the many obstacles of what should have been a less complicated job- the water shutoff at the fixture was stuck so we had to find a ladder with no super in the building and check a bunch of access panels for the water main shutoff. Danny was a pro the whole time and fixed the problem!
The technician Albert was a pleasure to deal with. Very knowledgeable and explained everything perfectly. I will definitely request him for all my future plumbing issues.
My servicemen Walter was courteous, punctual, made sure to be clean when entering my home and not making any mess. Above all he was knowledgeable and took the time to address the issue without walking away after one try. I am so grateful for Walter, and you should be too.
The plumber who was supposed to come between 330 and 530 was quite late.
He was very polite very knowledgeable and did the job quickly. What I find fault in is the fact that one bathroom clogged sink cost $408 and change. I find that an exorbitant price to pay for clearing a drain