Name: Michael Bates Chevrolet, Inc
Address: 23755 Allen Rd, Woodhaven, MI 48183, USA, US
Telephone: +1 734-676-9600

Michael Bates Chevrolet, Inc is a car dealer, located at 23755 Allen Rd, Woodhaven, MI 48183, USA. They can be contacted via phone at +1 734-676-9600, visit their website www.michaelbateschevy.com for more detailed information.

Location :

23755 Allen Rd, Woodhaven, MI 48183, USA

Contacts :

Added by Jopie, at 25 December 2016

Monday 8:30 AM – 9:00 PM
Tuesday 8:30 AM – 6:00 PM
Wednesday 8:30 AM – 6:00 PM
Thursday 8:30 AM – 9:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed

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Heather Johnson

08 December 2017

All the 5 stars are from people that work there. I thought the names looked familiar. Terrible customer service in service dept. Will not be back
Gary Trowbridge

27 November 2017

See Baron Johnson. Great man and salesmen, honorable, and fair. Tells it like it is and i would follow him if he left. If he does not know he finds out, but with more than 16 years experience he knows a ton.
Phil Czernik

12 November 2017

I needed an oil change and tire rotation. I also had an indicator light by my fuel gauge that was always dimly lit even when the car was off. Phil Peters had the tech look at it. The tech stated that it was probably an instrument panel issue but it was going to cost $800.00 to replace the whole panel. The tech stated that there was not real concern or issues as long as I could live with the light being dimly lit all the time. I chose not to get it repaired and actually it is even dimmer now than when I brought it in. Thanks for everything and Phil Peters has been my service person for over three years and he is great.
MARK CONN

10 November 2017

Some service that did need to be done on my 2007 Cobalt had been recommended before when other work was done on the car. So I did finally have the time for the parts that were worn down to be replaced and other parts to be looked at. I could tell the difference the service did make in the car as soon as I did pick the car up after service and did drive it home. Every service I have ever requested has been performed well and I will return if I think the car does need to be checked for further service.
Kristina Mays

01 October 2017

It was wonderful to be able to deal with a dealership that is not only open on Saturday with awesome hours (until 4PM), which allowed me to handle my car trouble and complete my weekly Saturday errands, but also had outstanding, top-notch customer service. I was greeted and serviced immediately upon my arrival. The dealership is a long drive from my home, but well-worth the drive. I am a picky customer and often hard to satisfy, but I have to admit that with their exceptional service, Michael Bates Chevrolet has a customer for life!
B K

23 September 2017

Went in spring of 2017 looking to lease a truck. Was not treated well nor did they seem like they wanted to take the time for the sale. So never again will I give my business or refer people to this dealer. If I could give a lower rating I honestly would.
Becca Napier

21 September 2017

Me and my husband had a wonderful experience leasing a car here. Would highly recommend seeing Ted Sims!
Thomas Borne

14 September 2017

I just brought my truck back in for the same problem for the 5th time. The 4 wheel drive has a mind of its own and they can't seem to fix it. I don't feel safe driving it and they don't care. The dealership and GM have lost a customer for life
Linda22801 Bellew

28 August 2017

Very friendly staff, Phil in the service dept. goes above and beyond to satisfy the customers. No stress for us, car is completed on time and every problem taken care of!
Scott Bell

01 May 2017

Sales Dept. Is well trained and knowledgeable. But the service dept is lacking. Never can you get a loaner if your car is going to be in for a day,not that they ever give you a timealways just a guess at time line and they the service guy is kind of a dick when you talk to him. No Im not going back there again. Genthe solved my service problem with no hassle and provided me VIP treatment. Sorry Rodgersbut your crappy service dept. cost you a customer.
Kyle Donato

25 April 2017

I'd give 3.5 stars but there isn't a half star system in place. I bought a 2014 Camaro 2SS 1LE from here. The buying process was easy and the staff was friendly. My only complaint is that I recently had to bring my car in for service and the communication is lacking. I had to call multiple times to get updates on my car. And they have had the car for almost 2 weeks and have yet to finish it. I'm not as worried about the time its taking them to repair as I am about the lack of communication. If they could fix that they'd be at 4.5 stars.

UPDATE: Final results with the service department were good. Due to the fact that the Easy Care warranty wouldn't cover what they are supposed to cover (i'd certainly love to give that company a piece of my mind), The service department decided knock off the labor to compensate for the inconvenience. I'll give them the solid 4 stars for the fact that they tried so hard to get Easy Care to actually do what they are designed to do. However, the communication still needs work.
Jim Whitt

04 April 2017

Very unhappy purchased new used Truck from them. Got a two month warranty about a week after warranty expired . Motor blew up at Red light😠. Took it to a place they recommended
And they told me it looked like something was added to motor to get more life out of it . And they were unwilling to help $16,000 for truck plus $5,000 for the two month old motor shame shame shame it was my third and last vehicle I purchase from them
Very shady dealership stay clear
Z Truth

11 March 2017

Explore other options carefully before considering doing business with Rodgers. When speaking with the staff, often times I felt as if I was annoying them. Nevertheless, I will take my business elsewhere and hopefully I will be treated with more respect than what I was being treated with here. As a recommendation, their staff isn't aggressive enough (no need to be pestering of course) but its amazing to me how dealerships scratch their heads when they lose out on business to competitors. We as customers are simply looking for a vehicle to get into, a product that we are happy with. We need committed sales-staff to assist us in that process. But if I call you and you're speaking to me as if I am bothering you or I'm receiving a ''All hope is lost'' attitude, then yes I'd rather go elsewhere.
Chris Oleksiak

01 January 2017

Had a absolutely terrible experience at Dick Genthe. Thought we would try going to Rodgers Chevrolet. Super glad we did. The salesman Jeremy was over the top knowledgeable about what he was selling but also very sincere and attentive. Everyone there was friendly unlike the other dealership. I highly recommend Jeremy and his dealership. I would give them a higher review i were able to. Awesome job.