Rockdale Tax Office
969 Pine St NE, Conyers, GA 30012, USAAbout
Location :
Added by Jopie, at 24 May 2016
Opening Hours
- Monday 8:00 AM – 1:00 PM, 2:00 – 4:30 PM
- Tuesday 8:00 AM – 1:00 PM, 2:00 – 4:30 PM
- Wednesday 9:30 AM – 1:00 PM, 2:00 – 6:00 PM
- Thursday 8:00 AM – 1:00 PM, 2:00 – 4:30 PM
- Friday 8:00 AM – 1:00 PM, 2:00 – 4:30 PM
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11 Reviews
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01 December 2017
Absolutely horrible!!!!! No one returns your phone calls, nor do they reply to the text msg!!! Change the damn system to where we can actually talk to a live HUMAN being instead of hearing a pre recorded voice msg over and over. This is unacceptable and they all should be fired and just let us do every damn thing online.
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21 September 2017
I renewed tags for both my vehicles. There was a long line but a gentleman came out to answer any questions and help those in line while we waited. The wait was not long considering I was at the end of the line near the entrance. I was taken care of expeditiously once I was called to the next available customer service clerk. This is my second year renewing tags in Rockdale county and both times has been a pleasant experience. The other time was dealing with the property tax on the home I'm renting. The clerk answered all my questions and was very helpful. If we as citizens go in there with a positive attitude we will get more accomplished with the clerks that deal with hundreds of us dailyand sometimes we as citizens can be just downright rude. Be unto others as you would want them to be to you. Thank you Rockdale Tax Office staff for all you do!!!
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21 August 2017
Always a terrible experience every visit. Never can get anybody on the phone
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14 August 2017
It sucks that you can't get anyone on the phone. Text messages and voicemails go unanswered. It seems that the only way you can actually speak to a live person is to go into the office. What a major inconvenience this is - especially for the older folks who don't know how to text or even own a smart phone. I'm not sure who's idea this was but it's the dumbest one yet!
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08 August 2017
Can't get a person on a phone. You can only leave a message or text, but when you text you get absolutely no acknowledgement what so ever of them receiving the text. This is pretty poor communication. Tax dollars at work and working poorly.
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17 May 2017
People are so quick to complain, but if you have never worked in that type of environment, then you have no right to judge. Customer service is one one the most stressful occupations to work in. They may not be answering the phones due to heavy inside customers, they do post their lunch time, at the building and on this website. I have never had a problem with them and everyone I have ever dealt with has been very nice and helpful. Before you criticize put yourself in that persons place. Have a good day !! 😄
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21 February 2017
Pretty bad when you can't reach anybody with a direct contact number and an hour and a half lunch I'm in the wrong line of work !!!! JS
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21 December 2016
I met with Connie Shephard and she is so helpful, professional and courteous. She is the corner stone of that agency and I appreciate her a lot.
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06 September 2016
Always courteous, efficient and helpful! Makes you love living in Rockdale County!
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21 August 2016
My experience was excellent. The people were friendly and thorough and takeing the time to explain the process of attaining your tag.
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31 May 2016
Fast, friendly and professional. The complete opposite of Dekalb county's license plate offices.
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