RIF APPLIANCES

Location :

• Anynomous

  24 May 2021

  I had a couple of interactions with Ali, he was always professional and responsive. He fixed my dryer, diagnosed and replaced my dishwasher. Prices were reasonable, I recommend him and would use him again.

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• Anynomous

  22 May 2021

  They were very professional and performed their repair quickly. The price was fair and affordable. Definitely recommended for appliance repairs! Thanks for fixing my dryer y'all!

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• Anynomous

  22 May 2021

  Ali, the tech called me and Requested to move appointment to a date and time more convenient for them and then were late. Unprofessional, dishonest, and disrespectful to me in my own home. Had home owners on phone with me, they heard the bad behavior as well. After poor performance, being late, rude, and disrespectful they then attempted to shame and blame me for them not doing their job by stating my appointment wasn't for another day and they were off the clock at 6:30PM. THEY CALLED ME to reschedule, TWICE (I saved the voicemails), and then didn't arrive until AFTER 6:30PM. They insisted I had to completely rearrange my entire kitchen only to NOT do the work. I will make sure to report to CINCH Home Services as well any other venue on this company, repairman, and company manager/supervisor. Very Very Very Displeased.
  
  And as further evidenced, the dishonest post response below.

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• Anynomous

  08 April 2021

  Ali (my technician) was extremely professional and was very informative and made sure he explained everything he was working on and what my options were. He seemed very knowledgeable and well versed on everything. I also appreciated how he followed all safety precautions with Covid. I also had a great experience with scheduling my appointment- I made it online which was very convenient and needed to reschedule and whoever answered my call was very kind and made sure I was able to reschedule to a time that was better suited. He was really pleasant and very helpful. I think my experience with RIF Appliance was definitely one of the best I’ve had with hiring a trade technician and would recommend him to anyone.

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• Anynomous

  16 March 2021

  At first I thought this provider was responsible and respectable. I was booked through cinchhomeservices.com I was having an issue with my Frigidaire refrigerator, indicated by a code on the front and a strange noise, and the technician came to inspect. He could not find any direct issues that day, but gave me some things to observe and said to stay in touch with him and he would come back to fix the problem once he had more information. I paid him $80 for that visit. I followed up via text a few times and he responded with advice, but then when it got to a point where I really needed him to come back and fix the machine, he stopped responding to my texts. I called twice and left voicemails - still no response. Finally, I had someone else call from another number, and he picked up. He claimed that he could not come fix my machine due to health concerns. We asked for a refund and he said that I would need to contact Cinch to get my money back. I called Cinch and they said no, the payment went directly to him. When faced with a bad review, he then offered to come fix the machine today. Guess those health concerns weren't so concerning anymore. I told him no and that I would hire another, more reliable and respectable company to fix my problem. I am not typically one to write bad reviews, but this level of disregard and lying is unacceptable.

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