Morgan Ajello look up on google Dingo Coccia or WPRI 12 News Archives. Pretty interesting story about him and his experience in the car rental business. Most of the small shops rent from here. Ive heard mixed reviews and seen on one Pawtucket Body Shops Google Review there were customers who had the same issues as you. If those on here with negative customer complaints go to the local authorities then something may be done. I guess it just depends on who waits on you there are some decent people there.
DO NOT USE THIS COMPANY! They have horrible unreliable staff, as well as a very incompetent fraudulent owner Deano. Nothing but problems with them after using their rental service only once.
Don't rent from here! Will most definitely try to scam your insurance company with a bogus claim weeks after you return the vehicle.
They have an F BBB rating, that should tell you something. Absolute slime ball insurance scam!
So far not happy with there service. I called multiple times and i was told there will be cars available on Wednesday to rent. Of course i call nice and early and now I'm being told call back later to reserve something for another day.
These guys are awesome! Painless transaction.
Place is a joke. Owned by a lawyer who hired an bunch of ex convict drug dealers to run the business. Go run a BCI check on his employees and you will never go back there again. Another RI criminal enterprise. No credit card needed, no job needed either just good old illegal money and you get a car to go sell your drugs in.
If you want to rent a car from a bunch crooks.all the associates look like there either gonna mug or rape you. if you a woman def go in with a guy.When I was looking for parking in the rear of the build some guy almost ran me off the rhode which I can image was a customers car or rental.i seriously think theses people would rent a car to anyone, the car I rented spelled like pot not to metion when I dropped it off a bunch of workers were smoking pot on the side of the building.who runs a business like this hire some better respectable people.
So many negative post! Its so simple you go in paperwork 10 mins and your out in a rental! Fast and reliable I mean come on you want 5 star service and a red rug and champagne to your rental get a credit card and all the other bull s*** paper work you need for any other rental service!! Customers service was also excellent you get treated the way you treat others!!!! GO RICHMOND and thanks for helping me out!!! Definitely recommended!
Brock’s Collision Center has utilized Richmond Auto Sales & Rental as our preferred rental car company for over seven years now. Typically, about 5-10 of our customers are in a Richmond rental car at any given time. Over the course of our relationship they have continuously shown their promptness, respectfulness to our customers, and knowledgeable experience concerning the auto-rental and insurance claims process. Patrick, John, and Quan, who have been our primary contacts over the years, have all been great representatives of their company, and have always reflected a great image of our company as well whenever they step into our door. Our customers are very important to us; the guys at Richmond have always been on that same page, and have gone above and beyond to get cars to our customers when they need them. Their service is convenient, not requiring our customers to put a hold on their credit cards. On top of that, their cars are always clean, always new, and always well-maintained. We are happy to utilize a company that comports itself towards its business and towards its customers with the same dedication that we do. I would recommend Richmond to any auto-body shop seeking rental cars for its customers.
Terrible customer service. They shouldn't get any stars.
Called three days in a row to address a concern with the leased vehicle. No one returned my calls. Gas light came on ten minute's after picking the car up.
I will tell everyone I can to stay clear of this
Richmond,Motor sales and rental.
Very unprofessional operations.
STAY AWAY. !!!!!!!****????