I absolutely recommend Ryan as a salesman and inspector to come out to help you . He is a wonderful person and honest. He helped me so much with my roof I can't thank him enough. I look forward to working with Ryan in the future .
Rapid Roofing was excellent from the initial roofing evaluation, estimate, to the single-day installation. When they say they are coming at a particular time, they do it. Paul M was especially helpful with evaluating whether to replace the roof or not. On installation day, Zachary and team identified an issue with roof venting that had existed since the house was built. They offered an effective and reasonable solution which they installed perfectly. I am a very experienced DIYer but have reached the age where I need to hire out big jobs like this. I built my previous home (did the complete build myself), so I can identify contractor nonsense and poor work. I am impressed with this company. It seems you can't say that often enough these days.
We had Rapid Roofing install our roof and siding.
Some issues corrected:
Left nails and other garbage around house-corrected-cleaned after complaint
Closed vent in the attic with siding-we had condensation on the ceiling-corrected-open siding hole for the went
Did not replace siding below roof line-corrected- replaces top strip.
Issues not corrected: missing bottom strip and caulking.
Siding bottom piece is missing so there is big gap between bricks and siding. Caulking is missing at many places so we got water damage around bathroom window. Since caulking is missing yellow jackets can go under siding to nest. Now for 3 years since Rapid Roofing installed our siding we get yellow jackets under siding.
Roof seems OK. Siding is NOT ok.
Rapid Roof just finished our roof! I have to say I am very impressed Tom was awesome, he answered all of our questions and provided us with excellent customer service. Coty and Cam were great and made sure every thing was what we wanted and answered any additional questions we had. The crew was efficient and polite! I would highly recommend them!
Mike from Rapid Home Improvement came out to Ypsi, took a look at our leaking roof and gave us a quote. After a lot of phone tag (presumably due to how busy the Fall season is for roofing, then the snowfall), we were able to schedule the replacement roof for an addition on my house.
My father and his roofing buddy had helped my family and I put on a new roof last year - the rest of the house seems fine, but our pseudo-three season room (an addition to the house that all builders found bewildering) had leaked, leading me to desire a professional roofing company. I contacted Rapid Home Improvement after a neighbor left a glowing review on our neighborhood community site. After a few months, Mike was able to schedule us; he texted me the day before the work to let me know his team would be there to do the project.
His team came bright and early, rolled up the tarp we'd placed over the leak and set it aside. They parked the rented dumpster in our driveway, laid down their tarps to prevent roofing materials and nails from getting in the yard, tore off the shingles we needed to replace, identified a mold problem we didn't know we had (emailing me pictures of it, as I was at work), then they procured the insulation and other materials needed to replace that moldy section. This effort increased the scope of what had been quoted, but Mike and his team communicated with me throughout the whole process and asked if I wanted them to deal with the mold problem (Yes).
By the time I arrived home that evening (10 hours later), the work was complete and there was only some sawdust, a new roof, and our rolled up tarp to indicate they'd been there. Mike sent me before, during, and after photos, so we knew what had gone on. He followed up the next day to explain what they'd done, answer any questions, and explain why the mold had proliferated (a lack of vents and ventilation, which Mike's team corrected).
4 stars for the work and speed. I docked one star for the phone tag during scheduling, but I'd still use Rapid Home Improvement in the future for roofing needs.