Angie and her team were fabulous to work with. We had a roof leak with water into the wall and ceiling. they came out quickly and removed the damaged ceiling and drywall and dried entire attic and wall. They were all very professional and pleasant to work with. They explained everything they were doing and why. and answered all my questions. I would most definitely recommend them to anyone.
DKI is the type of company no one wants to use and I hope i never do again :). I have worked with them 3 different times. In our previous home we had 2 situations with a ton of water damage caused by ice dams.
Last week i noticed a leaky toilet connection in our master bath in our new home. I called them because in the past they have always done the job they said they would do and it was quality work.
This time around they were only able to dry the area and the demo portion. They covered all the carpet and flooring to protect it from any damage. They were able to put things back just in a way to avoid too much inconvenience while i want for someone other than DKI to come out and do the repair work. They weren't able to because of their schedule however, i really appreciated the work they were able to do.
Staff is always professional, kind and know what they are doing. I hope to never contact DKI again, but I seem to be a magnet for water damage lol
Jake Thomas did an excellent job working with our insurance company to get our roof replaced after a hail storm. He was quick to respond to all of questions and concerns about the project and very knowledgeable also.
He hired an excellent roofing contractor who did a professional job reroofing our house and garage and were meticulous in protecting the lawn and plants. They also did a great job of cleaning up.
Would highly recommend Rapid Restoration DKI.
Rapid Restoration responded to my original call quickly and was able to give an estimate and get the work done quickly, too. This was particularly helpful to me because I needed to inconvenience my renters while the basement was redone. They seemed very experienced with handling mold like the type I had on the basement walls.
Rapid Restoration was excellent to work with on a water damage issue I had discovered. They worked with me on cleaning an affected surface as well as air quality testing so we could have exact information for the best health of the home. They were able to get started the same day and were professional and wonderful to work with from the first phone call through the completion of the job. Chad is very knowledgeable and his crew was great. It turned out that we did not need to take additional steps for remediation because the diagnostics came back without concerns. I appreciated that this team had the skill and abilities to provide information and work up possible plans from "best case to worst case scenario" then take the most fitting action. We found a perfect result for the home at much lower cost than could have been the case without such an honest exam. I had two other companies out to look and Rapid stood out in terms of timing, communication, assessment, and an efficient plan. I couldn't be happier and will definitely call them again and highly recommend them!