R+L Carriers

Location :

• Anynomous

  01 January 2024

  My customer in La Mesa had a delivery made yesterday afternoon. She said "Mark was the delivery driver. He was by far the nicest and most helpful driver I have experienced. Let me know if there is an opportunity to provide a review or feedback in that industry." That says a lot because my customer is extremely busy! Thank you R+L Carriers for taking great care of my customer. We both really appreciate your great service. Also, Christina from the main office was super nice/helpful when I called in... We will use their service again!

• Anynomous

  28 September 2023

  I'm going to buck the trend here and talk about my positive experience with R+L Carriers. I had a mini-split air conditioning system shipped to me from Miami recently. R+L called me to arrange delivery, which was inconvenient since I can't hang around my house for 4 hours during the business day since I work for a living. I was given the option to sign a release so I wouldn't have to be home for delivery, but instead they allowed me to swing by during my lunch to pick up my AC system. They took all the separate boxes off the pallet for me to easily load into my small vehicle, which I drove back onto their loading dock so it was a short trip to carry the items. I didn't need help loading but I was offered. Also, no obvious shipping damage was noticed.

• Anynomous

  22 February 2024

  BAD Delivery Service
  R&L Carrier called late Friday afternoon wanted to schedule delivery Mon 9-1 only They offered Tuesday 9-1 but I was out of town, sorry we will have to send the shipment back and you will pay for it thats there customer service. They don't deliver on weekends or later in the day. finally. Spoke to supervisor she settled for Wed am.
  Took off work for delivery Wednesday morning. Truck driver can only leave the 201lb shipment by sidewalk can't bring it in and if I refuse the shipment they will charge me. So he decided to be nicer brought it close to my door since he saw my struggle trying to move it. He states since you are a lady i don't want you to get hurt, but if you pay me a gratuity and bring it - WOW!
  Did I have a choice - I paid?
  I took off work just to make sure my shipment arrives safe.
  HOW SAD!

• Anynomous

  01 December 2023

  Great service at affordable price, Awesome place to work.

• Anynomous

  30 November 2023

  The most incompetent and rude delivery company I have every come across. Bunch of inbred rednecks.

• Anynomous

  28 October 2023

  I called R+L Carriers about an item I purchased on Amazon that was already 5 days late. They never contacted me to tell me that they had my item, so I called them. They then said I needed to make an appointment to pick up my less than 60 pound item and could not pick it up myself because there was nobody available to open a trailer at noon on a business day. Have to wait 3 more days now for an "appointment" instead of just driving 10 minutes away and picking it up myself. Avoid R+L Carriers like the plague if at all possible.

• Anynomous

  23 September 2023

  Horrible customer service shown by their representatives when I called to ask about my shipment. I specifically asked for a small truck since I live in a small apartment complex, they said that it was ok that they would just send my shipment in a small truck. Once the delivery guy calls me I go outside to open the gate and I see a huge semi truck. All my neighbors were pissed since the truck was blocking all the spaces. Plus I got in a lot of trouble with the complex manager. I can guarantee that I will NEVER be using R+L Carriers again.

• Anynomous

  01 August 2023

  R&L Carriers is a dishonest company that tries to hide and charge hidden fees. The driver pickup up my shipment in a public cul-de-sac because he was lost. I personally loaded the shipment myself. I then later got a $100 charge (more than the shipment cost) because the pickup location was NEAR an airport (not on an airport). They then changed their mind to say it was in front of a college (no colleges nearby) and refused to remove the fraudulent charge. These people are crooks that I will NEVER use again. Avoid!!