shuttle communication was off, I was waiting 1.5 hours to get a ride home. Other than that, nice waiting room, and customer service. Prices are steep
8:20. In my opinion an oil change early in the morning when you first open should take no more than an hour and a half max
almost 2 and a half hours is ridiculous.
I went in the dealership with a chip on my shoulder James approached me and immediately was friendly and had me very relaxed. He guided me through evevry step with out pushing me. I would recommend anyone to him. He's such a fun person making you laugh. ****** 6 star in my book
Working with Ricky Alvarez made our experience amazing. Its hard making the right large purchase for your family and he made it stress free! He was very professional, respectful, knowledgeable, patient, and motivated to help us reach our goals while listening to our needs. He respected our budget and helped us find our dream car within our financial means. The fact that he listened to our needs and goals made all the difference. It was the best car buying experience I have ever had and will highly recommend Ricky and his dealership. Quality customer service!!!
Sales team knew what was important to me and I got a good deal I felt good about. John and Rob in sales were great as well as Kathy in finance. I always get upfront pricing information and any specifics right away at this dealership. I usually dislike car shopping/buying, but whether leasing or buying here it's always been a solid experience.
I am publicly expressing my sincere appreciation to Kathy Carpenter (finance advisor), for exceptional customer service in assisting me in receiving payments from my extended warranty and maintenance plans I initially purchased on my 2014 Buick Enclave three years ago. Her pleasant personality, diligence and customer oriented attributes appear to be her benchmark. Although, I did not purchase my new vehicle from Quality Buick GMC, I was still treated as a valued person. Kathy is an example of what the word Quality service means. I recommend you ask for Kathy for your financial assistance and/or concerns. You won't be disappointed!
Ricky has redefined what a salesman is for me. His no pressure attitude with the willingness to answer any and all questions made my car buying experience one I will never forget. I will not buy another car unless I get it from Quality GMC MAZDA. Thanks guys for everything!
No dealer has ever made it more easy or convenient for me to purchase a vehicle. They were competitive with the best prices if found online, and the help provided by my salesperson, Andrew Groves, was top notch. Highly recommended!!
Needed an expedient oil change on my GMC Sierra purchased at a different local dealership. Unlike the original dealership, Quality actually seemed to want my business. Quality was able to do a safety check and oil change while I waited for an hour and without an appointment. Great experience.
Our salesperson (Hydro) was the best and as a result was the best buying experience we've had. He is very smart, personable, cares about his customers and definitely deserves a raise. On the other hand the Dealership needs to value the detail work more. This is the 2nd purchase we make here and the cleanliness of the used cars is not good. The detail shop does not take pride in quality work. Very disappointed in that area. Would've rated higher if detail work was acceptable.
Me and my husband were looking for a truck. We heard good things about Quality, so we went by. We started looking at a cute little truck called a Canyon. Steven Buford came up to us, showed us some cool features, and told us a lot about the truck. Before we knew it we were sold on it. There was a young man named Adam, sat in the truck with us. He showed us how to work everything from turning on lights, hooking up our phones, setting our radio etc Everything went great. If you are in need of a truck, Quality and the GMC Canyon is the way to go. Amy Scanlon