Q Car Wash - Alta Mere

Location :

3236 Alta Mere Dr, Fort Worth, TX 76116, USA
Added by Jopie, at 10 June 2022

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• Anynomous

  15 February 2023

  I really didn't do car washes, much less car wash memberships. However, the staff is friendly, and I (knock on wood) have never had any car wash issues well, except for the time I forgot to take off my antenna.
  
  Being able to visit any Q Wash location is a plus. I have 3 asking my typical route during the week and a 4th close by if I want a wash on the weekend.
  
  Alta Mere and Heritage Trace are my favorite locations. The Basswood location is easiest to access of the 2 along I-35W.
  
  The Benbrook location is a nice location to stop into on the weekend. Plus Walmart is right next door.
  
  They're changing the name, and I would imagine ownership, so I'm worried the experience may change, but, for now, I'm a loyal customer.

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• Anynomous

  02 October 2022

  This is a rating of 1 star because that is the lowest rating available. Horrible customer service skills by the on duty manager Ivan and after being promoted a call from the Manager first thing in the morning mo phone call was received.
  
  My car was hit by the person behind me in line before entering and even paying and Ivan did not ask if he could help, show any concern he yelled at us to move my car. I asked for the managers phone number to be told they had no cards but that he would call me first thing.
  
  The accident due to a series of events however the attendant told us not to proceed through the raised gate and the truck behind us hit us.
  
  4 customers lost today for your business because you could not find the time to call us . Your on duty manager was more concerned with his tin foil wrapped lunch and showed no concern the business or helping his staff at the busy rime.

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• Anynomous

  25 July 2022

  They are not responsible for their actions..my husband took my car for a carwash. We are members and they put a big truck with big tires ..and then my husband behind the truck. Well the truck got stuck and hit my husband in my front end on my dodge Durango. They took a report and the manager come to a conclusion that it was the owner of the truck responsible to pay us to make a police report . Plus my daughter was in the car she got real scare . I will call corporate office tomorrow first think 😡😡😡

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• Anynomous

  25 June 2022

  This place was great, everyone was helpful especially Mikhail Ryan. He was extremely helpful. He helped me get most of my cleaning done. I also saw sound a great job of keeping the parking lot clean. I highly recommend this place.

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• Anynomous

  17 June 2022

  I was here for a free car wash because my friend has a membership and gave me a code for a free wash to test it out. The attendant was very helpful and I was given options even with the free wash! Most places just let you get the basic wash. I was satisfied with the wash but the VACUUMS! This place has the most powerful vacuums that’s I’ve tried at any car wash in DFW. The wash cloths are easy to access and dispose of. I will definitely be back here and will tell my friends about it too.

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