Pulmonary & Allergy Associates

Location :

• Anynomous

  15 February 2024

  I have been trying to get in touch with the office. It is next to impossible the lines are always full and I can't get anyone to return the call.

• Anynomous

  02 July 2023

  I love this practice. My kids have been going here for years. Great service and very nice staff

• Anynomous

  05 April 2023

  I had a terrible experience at this office this past week. I had made an appt. online for Dr. Fessler. I walked in ahead of my appt. time (3:15) and received some odd looks when I said I had an appt. with Dr. Fessler. They said I wasn't in the system and I showed them the multiple confirmations that I had received for the appt. When I said I'd made the appt. online they said they'd been having trouble with the system. I said it was ok, could they fit me in. They told me nope. Dr. Fessler was out of the office and her next available appt. wasn't for a 1 1/2 weeks. I asked if another doctor could fit me in since I'd had a confirmed appt. They said no, without ever even looking at another physician's schedule. Not once did I ever hear an apology for the mistake with THEIR system. Not once did they even try to find an appointment for me sooner since again, it was a mistake on their end. I was standing there, literally begging to be seen by anyone and the only thing they could say was 'No'. There was not even the slightest effort to correct the mistake. No empathy, no compassion, not even the least bit solution or patient oriented. Not even an apology for something that was clearly the fault of their system & office. I understand mistakes happen, but the manner in which they addressed the mistake showed their character and how little they actually care about a patients. I don't know how the physicians are, they may be great but the callousness of their staff makes it clear where the values of the practice lie.

• Anynomous

  28 June 2023

  I've been a customer for 30 years, but on my recent visit they had me go into a separate room in their office for my breathing test. Unfortunately this other room was considered a hospital visit and I was billed $1,450 which was under my hospitalization deductible. So I ended up paying $1,500 for a rescue inhaler that I only very rarely need (and I explained this when I made the appointment and when I met the doctor). I wrote a letter to the two doctors that I have seen there and received no response (other than threatening collection calls). AVOID!!!

• Anynomous

  27 October 2023

  Fantastic doctors, friendly and personable staff. Care at its finest