Name: Progressive Building Supply
Address: 9911 E Washington St, Chagrin Falls, OH 44023, USA, US
Telephone: +1 440-543-1060

Progressive Building Supply is a general contractor, located at 9911 E Washington St, Chagrin Falls, OH 44023, USA. They can be contacted via phone at +1 440-543-1060, visit their website pbsbuild.com for more detailed information.

Location :

9911 E Washington St, Chagrin Falls, OH 44023, USA

Contacts :

Added by Jopie, at 20 March 2023

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Rich Duval

03 August 2023

Ora was great! He took his time, listened, fixed our sliding door, answered all our questions.
Shane Hajjar

07 June 2023

Progressive Building Supply is amazing to work with. From the owner, staff, delivery guys, all very professional and easy to work with.

We had a minor issue with one out of 13 cabinets and they sent their technician right out and it was fixed immediately.

And the cabinets are extremely well built and beautiful. We are still under construction so pictures not yet available. but it will be an awesome transformation.

We loved them so much we just ordered more cabinets for the next room we are updating.

Thank you guys for all your help with our project(s).

Shane H.
Chardon, OH
Daniel Dudley

11 May 2023

The team was very professional and had the windows installed in less time that they had estimated. There was even a mixup with our order, which they managed to solve immediately without even leaving the worksite. Highly recommended and we will be working with them again.
Jasmine B.

25 April 2023

I got a new front door and storm door installed by Progressive Building Supply a couple years ago. I ended up discovering PBS because I wanted a specific door which so happened to be a brand they carry.

After the first salesman and installer stopped by to view the existing conditions, he sent me a quote. When I tried to move forward with the quote, I stopped hearing from him (this was November ‘20). I sent a follow up mid November with no response, then another follow up mid-January, no response. This was after being directed to get approval from my city, which had a fee and was time-sensitive, so I started to get concerned about not being able to get on the install schedule (or hear from anyone for that matter).

At this point, I almost wrote them off because of poor service, but so much time passed and I basically paid the city for nothing, but most importantly, I couldn’t let go of that door I took so long to find. I ended up calling around May ‘21 and getting a hold of a different salesperson, Joseph, who changed my experience like night and day. He was able to pull up the quote, make the necessary adjustments, and get me on the install schedule right away. I have a background in project management, so naturally, I ask a lot of questions and try to be as detailed about what I’m looking for as possible and Joseph truly knows his stuff and took the time to address everything with me and explain all the processes so I knew and felt comfortable with what to expect next.

Then, as far as the install, Joseph came out the first day, along with the installers Tim and Miguel, to bring the door and start the work. THIS WAS NOT AN EASY INSTALL. I have so much respect for these guys—this building, historically, was basically an experiment, first of it’s kind, corrugated metal construction (think container homes, but before container homes were a thing). They had to remove the entire door surround because there was no framing AND add framing to a structure that basically had nothing to attach framing to, all before actually installing the door. THEN, Tim comes back out weeks later to install my handle set because the vendor had sent the wrong screw packs at first. Wonderful service.

It was a beautiful install. The final product is solid af and I still get complements. Just last week, my video doorbell caught a solicitor waiting at the door and even he was like, ‘wow, that’s a nice door’. So if that guy said it, you know it’s true. Makes sense why I waited all this time for this door doesn’t it?!

So an experience that started off wrong is one I will never forget for all the right reasons—thanks Joseph & Team!!
Joan Rieke

27 March 2023

I bought an exterior door from them after shopping many places and I found them to be the most knowledgeable and their prices were comparable to the big box stores. They can out to the house to give me a quote and there was no pressure and I had many options to choose from. Their installation guys were great. I would highly recommend them.