Professional Medical Warehouse Inc

Location :

• Anynomous

  20 September 2023

  David Hughes will solicit an order from you and when you decline will proceed supposedly with company policy to fax correspondence (ours did not even have our correct business name, which is another reason I believed the fax to be spam and ignored it). When gloves came in the mail, an MA in our office, thinking they were part of the order I had just made with our usual vendor, opened a couple of boxes. Days later, we received an invoice for $279.30 for 3 boxes of 200 count gloves (this price reflected a 30% discount - each box listed for $399 on their invoice). I had just paid $13.97 per box from our usual vendor. This company falsely and unilaterally places orders for their products, sends a fax “confirmation”, ships materials, and then sends an invoice for an outrageous amount. I called David Hughes after receiving the invoice and frankly called him out on his actions. He feigned ignorance and when I told him we are not paying the invoice, he offered to send a pre-paid UPS label to return unopened product. If I get a chance, I will box up the unopened boxes and mail back to him; the opened boxes are going to be considered gifts to us. This company takes advantage of busy medical practices that are not in a position to respond to every piece of unsolicited spam communication.

• Anynomous

  26 September 2023

  Zero Stars. This company is in the business of scamming. They send gloves that were never ordered and indicate that they are a sample. Then if the gloves are not returned within a certain number of days they invoice for the gloves at a super high price. Do not do business with these people.

• Anynomous

  24 May 2023

  This business called our office to solicit business for medical gloves. He stated that he called about sending out a catalog to our office and would send a fax. We received the fax, but never a catalog. An order for gloves was never placed. Within a week or so, a shipment of several boxes of gloves arrived. The total on the invoice was $279.30, for just a few boxes of gloves. They did ship them for free, so that was the total just for gloves. We called them back saying that we had not placed the order, and talked to an employee by the name of Steve. He also basically said that we were lying about not placing the order and that the fax that was sent was their confirmation. They are basically sending out faxes that have fine print about "if you do not respond within a certain amount of time, we will send a shipment." We called them out on dishonest business practices and eventually got a UPS return label out of them. Do not do business with this company.

• Anynomous

  30 March 2024

  First we received a random box of medical gloves to our office. Next we receive a random invoice for $300.00 wanting payment for said medical gloves that were never ordered! After calling to try and settle the matter, David, an employee, even tried to call me a liar saying I had in fact ordered the gloves! Finally coming to an agreement to send them back with no payment he again tried to get me to keep the gloves and to pay for them. Obviously I was charged in my name from the business for something I did not order and they were just hoping I would pay for it. Business ethics like this should not happen, this is why I'm writing this review to help others.