Petro Home Services

Location :

1182 River St, Woonsocket, RI 02895, USA
Added by Jopie, at 02 January 2014

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• Anynomous

  25 July 2017

  I have had their service and furnace & water heater service plans for a little over a year, and I have no complaints. They come when they say, and have fixed everything first time. This is a big thing. I have had two other local companies where they couldn't even clean a furnace without needing to come back at least 2x. I find that the Petro service technicians are top notch. They even came quickly on a weekend to fix my central AC, even though I do not have a service plan on it!

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• Anynomous

  07 July 2017

  We have been using Petro Oil for about 4 years now and have nothing but great things to say about them. Their service people are always friendly and professional. Customer service works with me whenever it is time to renew our contract. I highly recommend the service plan.

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• Anynomous

  09 April 2017

  Misleading emergency services advertising:
  
  I just called to get an emergency delivery of oil which is advertised as 24/7 service but they would not accommodate the request.
  
  I can not attest to any other services but this was my experience.

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• Anynomous

  11 March 2017

  Good experience with Petro for about 9 months, yes their oil cost a lil bit more, but you can always count on them. Plus they are not cash on delivery. Please buy their service plan, it has saved us a lot of money and you can count on them to come out 24/7. Their service plans will no doubt increase my oil burners life span.

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• Anynomous

  17 February 2016

  After being with petro for years, an elderly. Aunt needed to move to assisted living. We needed to sell her home to afford her new living situation. When asking Petro about servicing her oil burner for the sale, I could not get them to budge one inch off a schedule. Not even for an old faithful customer. On top of that I was told that if we sold the house and terminated her fixed price agreement, we would be charged over $400.00. The agreement was going to be up in just over 5 weeks!
  
  To add insult to injury, on the day of the inspection, a representative from Petro comes to the house to inspect the boiler for the buyers. They could come for someone who possibly would be a potential customer, but could not come for an old and faithful customer? In a word, sleazy!
  
  Even better, the inspector and Petro representative both told us the flu needed to be replaced as original installers had not installed correctly and left a key piece out. Can you guess who those original installers were? Yup, you can't make this up! It was Petro. Good job, guys!

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• Anynomous

  09 January 2014

  Sleazy crooks and liars. They took us for $1000, lying about our contract. We also bought a new furnace from them, which was our mistake. When we bought it they told us it had a lifetime warranty. Now they're claiming that it's a limited warranty that only lasts 20 years. UPDATE: Today they called and told us the limited warranty only lasts for TEN years, is pro-rated for the next ten, and covers almost nothing.
  
  We're not with them any more, but if you do a little research online you'll find that my experience wasn't unique. Lots of people have been royally screwed by Petro, all over the place. Their business model seems to be based on lies and larceny. You'll find better prices and better service from an honest local provider.

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