Alex Gindi is a ROCKSTAR! I had a great experience at Peters purchasing a 2017 Honda Civic. Alex answered all my questions in a timely manner via email, phone, and in person, even on her days off! After my purchase, Alex still answered the questions that I forgot to ask the day of the transaction and I could not be more grateful for that! Alex is great and I am glad that my first car buying experience was with her!
If I could give 0 stars I would. Extremely pushy and only offered me ONE car which is the one I was clear to state that I hated. They low balled me for my trade in and we’re not willing to negotiate. I will be shopping further for my perfect vehicle. Also they wanted more than 1,000 down plus my trade in which is worth at least 6,000.
Leased a new Civic at Peters Honda. The experience was great. The entire staff made the process go smoothly. Only a few short hours (including a lunch break) and I was driving away in a brand new car. I am looking forward to doing this again. A special thanks to Corey Nickels for being the most knowledgeable sales person I have ever dealt with.
Kim is awesome! She was so helpful and made my first time buying a car on my own a breeze! I will definitely go back to her if I can! Pam in financing was also great and made everything clear and easy to understand. Overall a great experience and would definitely recommend this dealership!
Petera Honda is Great. Bought many cars there and the service team is great but being a Honda never really needed them for anything beyond routine maintenance. 😁
I bought new car recently and had pleasant experience for car buying. Negotiation and car buying tactics are there but not too much pressure to make spot decision or Dorthy game. I would highly recommended this place.
I've never bought a car at a dealership more than once. Peters is the one exception because my first experience three or four years ago was so good.
This time was no exception. Ron Harrison really worked for me and my interests. He knew what I wanted and was willing to do/pay and he got me what I needed.
The experience was painless, effortless and exactly what I had hoped. This won't be the last time I shop at Peters with Ron H. and I'm going to be recommending them/him to all my friends as they look for their next vehicle.
We had a great experience buying a vehicle from George and Corey last week. I would highly recommend this dealership and will definitely go back there when in the market for a new Honda!
leasing a car here was the worst customer service experience of my life. the owner knew it too because he called me to personally apologize for his employees behaviour. but it wasn't the first problem I've had with them (selling my mother in law a complete lemon for $6k after she's been a loyal customer there for 10 years and refusing to fix the problems with it when we brought it in less than a week after buying it)
Called on a Saturday to inquire about a used ford car, because of the price (which was about $2,000 lower than anything near us) we took the trip from north Brookfield mass which is about an hour and a half on Sunday. We arrived and explained we didn't have very long. We were out and driving our new car within a reasonable amount of time. I wasn't going to leave a review at all we were happy and would consider our visit above average. We had an issue on our car which was still covered from ford under warranty so ford took care of it. No big deal but maybe the previous owner or inspection dept should have seen this. We had another problem in which I also vented to the salesman at the time, who was very polite and professional, that I thought we would have issues with the brakes but he said the car had been sitting for awhile and they inspected everything and it was good to go. 2 weeks after purchasing we ran into some minor issues with the brakes and what I will say is this, even though it wasn't convenient to ride up again they fully took care of us when we gave them the opportunity to fix the issues. There was no hassle no going back and forth just simply go up so they can take care of it. What really justified a 5 star review for me is the service guy said "we want you to feel safe in the car" when I questioned whether or not this was going to cost us anything which it didn't. They probably could have squeeked this one over on us but didn't even attempt and that kind of stuff goes a long way in business. Thank you.
BUYER BEWARE. The car buying experience was quick and easy..but once you sign on the dotted line, forget about it. It's as if you never existed. Anything you need from them after they have your money is a nightmare. The sales managers don't pick up their phones, check their voicemails or return calls. The salespeople don't do what you ask and when they say they will, they just forget. You essentially have to babysit them to get anything accomplished. When you do finally get a hold of anyone they have "been on vacation". Its a total joke. Very unprofessional, total lack of organization. Look elsewhere if you want to be a valued AFTER you fork over the dough.
Customer service is awesome and your salesperson Anthony is surely a great asset to your company. He has given excellent customer service. Not only on the day of service, he made sure I made an appointment through text messages easily.
I have never experienced a sales associate as great as Larry Stevens. He not only took the time to be sure I understood all the new features in my car but he had me either experience it myself by doing certain things or had me discuss with him the features so as to be sure I did understand this car. He took his time and made sure that before I left the dealership last night and today when I picked up my car that I was very comfortable and knowledgable with every aspect of the car. Even after spending the time yesterday and today he said if I did have any questions he would be happy to answer them if I wanted to stop back in. To me this is why I shop at Peter's Honda, it's not a place where one just "buys" a car and your on your own. From the sales part to the service part makes ones experience a reason why you would go back again and again.
Outstanding customer service! My husband and I were very impressed with Ron N. Harrison. He went above and beyond his duties to make sure that our car buying experience was completely stress free! He was friendly, honest, knowledgeable, extremely courteous and an absolute pleasure to work with. I would highly recommend Peters of Nashua and Ron N. Harrison to anyone!!