Paper Equipment & Chemical Supply

Location :

3900 N Washington Blvd, Sarasota, FL 34234, USA
Added by Jopie, at 09 June 2016

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• Anonymous

  19 July 2022

  What a total disappointment, I have been buying LARGE amounts of products from this company for 11 years. Recently they stopped selling our paper towels and needed us to use a different holder, so thats fine. They brought them and then refused to install them. Mind you we did not ask for new holders, we are a busy store and I don't have "handymen" walking around with nothing to do. When we opened the store they installed everything. So I told them to take them back. They never reached out to me nothing, until today when they called and said they were coming to get all their equipment and take it down. Wow really, as a business owner that makes tons of sense! Lets take down all these other units when all they needed to do was install a few paper towel holders. Now they have lost my business, I will pay triple if I have to anywhere else for a business that values me as a customer.

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• Anonymous

  28 June 2020

  My favorite place to go for supplies. It is a family business and a pleasure to visit. Skip and Rett are very helpful and will always point you in the right direction. Even if you just need household cleaning supplies, you should definitely stop by to get them here instead of the grocery store or big box stores. You will get higher quality supplies and most likely at a lower price.

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• Anonymous

  07 March 2018

  Sarasota Chemical & Paper is a great place for cleaning supplies and equipment. Family owned and operated, Rhett and Skip are exceptionally nice, always helpful and their prices are competitive. I am happy to be their customer and plan to remain a customer for years to come.

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• Anonymous

  09 May 2017

  I've been doing business with Folks at Sarasota Chemical for nearly two years. At first I worked with Skip and it transitioned to Rett, simply put they are wonderful people to work with. If they don't have an answer to your question they will research it and get back to you. All the cleaning supplies I use for my hotel come from there.
  
  I would highly recommend this fine business establishment.

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• Anonymous

  16 June 2016

  I have a cleaning company and I went to them to rent a carpet extractor. The price was reasonable. When I arrived, I was instructed to only use their chemicals with their machines and to plug in the 2 power cords to 2 different outlets because it was too powerful for one outlet alone.
  
  After I picked it up I dropped it off at the job site and shortly after my crew called and told me that the hose that is connected to to wand was broken and leaking. I called the store and the young gentleman was nice and told me to bring it in and exchange it for a new one.
  
  After that issue, I got a call again from my crew. They told me that water was no longer coming out from the wand. So I called Sarasota Chemical again and spoke with another gentleman. I explained what happened with the hose and that now this problem. He offered to speak to one of my crew members and instruct them how to troubleshoot it. I stated that I would prefer for someone to come down and fix it because I already had an issue. Let me say, the job site was 4 minutes away from there store. I was told that they were going to deliver a different machine and take the one I rented out due to the trouble I was having and since I was a new customer. I was also told that I wasn't going to be charged for the rental, that when I turned in the machine the next day I would be refunded if it was cash, (which it was), and I would get store credit if I paid with a card.
  
  This morning, I go to turn in the machine. When I asked about the refund , the young gentleman said that his grandfather said that we were using an extension cord that wasn't powerful enough for the machine and that we "overheated" the machine but that it was checked out and it was okay. So basically, his grandfather was going to refund me the rental fee until he saw we used an extension cord. The young gentleman said that he could have offered me a powerful extension cord if he knew I was going to use one. Well what about when he told me to plug in the cords to 2 different outlets? The lightbulb in his head didn't go off then??
  
  To conclude, I was paying extra wages for 2 employees because of the delay with the machine, I was accused of overheating the carpet extractor and they backed out on their word. The refund would not even cover the extra time paid to my 2 employees while they were sitting ducks. And this is how they earned their bad review from a new customer. I will no longer do business with them nor recommend to anyone.

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