Paddy's Roofing, Siding, Chimneys and more!

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2702 Kirkwood Hwy, Newark, DE 19711, USA
Added by Jopie, at 06 April 2023

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• Anynomous

  27 August 2023

  Quality and integrity are hard to find. I have found both with Paddy's Roofing. A few years back Paddy's installed a new roof for me. Exceptional work with no surprises. Recently, they removed my stucco and replaced it with quality vinyl siding. Again, exceptional work with no surprises. A year or so after the roof work, I noticed a water stain on one of my ceilings. I called Paddy's and they quickly came out and assessed the situation. The source of the water was not the roof, but a window issue. They fixed it, no charge, even though it wasn't under any Paddy's warranty. When I asked why, the tech said, I am out here on a warranty call, and it was a simple fix. Not going to nickle and dime you. Now that's integrity!

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• Anynomous

  06 July 2023

  We hired Paddy's in March of 2023 to install a new deck on the back of our house. The process was finally completed today, July 5, 2023. Overall, we're super happy with the actual construction of our deck but getting to this process was pretty painful.
  
  The first issue was that they wanted us to pay the entire amount upfront with no actual estimated construction dates. When we requested to pay a downpayment until they could give us date, they told us they ask all customers for the entire amount up front so that they don't "get stuck on the hook for a $22k deck". My husband is a tradesman so I know that a 50/50 split is not abnormal.
  
  We eventually agreed to a specific amount up front and signed the contract. After we signed it, we were told we would hear from the project manager within a day or two. We eventually heard from the project manager over a week later, only after I followed up with the salesman.
  
  Plans were set in motion after that communication to get started with the permit process. There were two issues here. The first was that we were told we needed to contact another company they recommend for a plot plan. When I called that company, they told me it would be $650 for the plot plan. In all actuality, all I needed to do was call the county for a copy of my plot plan, which I was able to obtain for free.
  
  Once we had the plot plan, Paddy's submitted our permit request wrong multiple times. They kept blaming it on the fact that they "do siding and roofing, not decks." Well... we hired them to build a deck so that wasn't very reassuring. After a few months of delays, which were blamed on the County when it was really Paddy's issue, we were finally told that they had been submitting it (and resubmitting multiple times) to the County when the permits were supposed to be submitted to my town instead. I ended up going to town hall and getting the permit taken care of myself. We had the permit in hand within a few days.
  
  When construction finally started, they left 8 4-feet deep holes in my backyard, without covering them, for a few days while they sorted out a "materials issue". I'm not sure what the materials issue was because they told me that they had all of the materials and the only hold up was the permit situation. Either way, the holes created a hazard for our dog and small kids.
  
  The crew that actually built the deck was wonderful. However, we never knew when they were coming. They just showed up whenever they showed up. Sometimes at 7am. Sometimes at 3pm. Once the deck was finally built, it failed inspection multiple times. They had to keep coming back out to fix things and have it reinspected.
  
  When it finally passed inspection today, our project manager sent us an invoice, instructing us to pay via credit card, even though we had financed it through their financing company. That was cleared up, only after I pointed it out.
  
  Overall, our deck is done and it looks pretty but it took almost 4 months of headaches to get to this point. They originally told us that they have a lot of experience building decks but that turned out not to be the complete truth. I'm sure they're great for siding and roofing but had we known how bad they were with decking, we would have went with another company.

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• Anynomous

  31 May 2023

  We got several quotes to replace our siding, soffits, fascia, and gutters from well reviewed installers in the area and ended up choosing Paddy's. They were responsive and professional every step of the way. The installation was well done and the worksite was meticulously cleaned after. Their estimate was the most competitive one we received and you can tell it's a real family business, the same people answer the phones everyday and the guy they send out for the quotes is the father of the owner. Now we have a brand new house! you can't go wrong with Paddy's for your next project.

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• Anynomous

  27 April 2023

  We are extremely pleased with all the work that Paddy's teams provided for our roof replacement, siding replacement, trim and gutters. From the original estimater to the office staff to the project managers to the work crews and site managers, everyone has been totally helpful, responsive and just plain awesome. The materials are freshly installed and look great. All the work was done in a timely manner, cleanup was great as were the prices. We highly recommend this company.

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• Anynomous

  13 April 2023

  Terrific local company staffed by great people! This is the second time I have used their services (window replacement this time) and once again I am really happy with the product and level of service. Good quality work at a fair price. My project manager, Beth, was great: very responsive and kept me updated about what to expect during the project. I highly recommend this company and would be happy to call them again for future work.

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