I’m visiting from out of town and forgot my contacts at home so I called Optical Expressions. They were able to get me a box of my prescriptions, the last box! I’m thankful for Gabby and Karina for assisting so quickly and taking care of me!
I visited optical expressions a couple of weeks ago. Dr Ralston gave me an eye exam and I was extremely pleased at her thoroughness. One of the best eye exams I have had in years. The front desk staff was attentive but the lady who helped me with pricing a pair of glasses had a very abrasive demeanor. I went today to pick up my new contacts and was prepared to purchase a pair of frames I saw at first visit but left after she raised her voice to me. This also occurred at my first visit when I had questions.
I have been seeing Dr. E. Wilken for years and she always takes excellent care of my eye health. I purchase my glasses from Optical expressions each time and have never had a problem with them!
I only wish they had some more creative options for the frames. More blues, greens, and oranges! 😊
I came here a few days ago, because I was having issues with my right eye due to putting the incorrect water solution on my contacts. Don’t get me wrong they got me in pretty quick. However the Dr wasn’t too informative on the issue I had. It almost looked like he wasn’t too sure himself on how to treat it. I asked him if I could wear contacts and he told me I could try. I asked him if it was possible I also had an infection and he said he didn’t think so. He gave me a prescription for some eye drops and I also asked for a eye glass prescription. Dr could not get the correct prescription for my right eye. At the time I left feeling okay even though I found it to be a little over priced . When I started using the drops he had prescribed me they were making things worst with my eye. It was turning redder and it was burning even more. At that point I just went to the Emergency Room and the ER Dr told me the drops I got prescribed could actually cause more harm than good with the eye issue I was having and that I should avoid at all costs to wear contacts for at least a week. I wouldn’t be so upset except that their service was overpriced and the eye Dr didn’t properly treat my issue and I had to go for a second opinion.
First time patient, getting my prescriptions updated by doing an eye exam. Wait time around 5 mins. The tech was nice and professional. Then I saw Dr. Gabriel who was really cool and had a great sense of humor. She made me feel relaxed and was talking to me like I was a long lost friend. I learned that she came from Minneapolis a long time ago so that explains the friendly attitude. (Yes, everyone from Minnesota is amazing!) The office was clean, and I received print outs for my glasses and contact prescriptions. No complaints.