Been getting my nails done here for years. Beautiful decor, conscientious, friendly staff!
Can't say enough.incredible experience came in from out of town.they were awesome.thank you!! :)
Lady cut the skin on my toes while she was taking off my old polish and insisted I had gels (I didn't). Stopped the pedi before more pain.don't recommend this place unless you want to leave in pain.
Beautiful, clean salon with great service! They take their time and have mellow, pleasant music. Prices are inexpensive. I've been to several different nail salons in Santa Barbara and this one is my favorite. :)
Would not recommend.
I would definitely not return. The lady who did my manicure was extremely slow and barely touched my cuticles. It was clear that she didn't know how to remove gel polish and then charged $5 for it. She didn't even get it all off. She also didn't file my nails. See below the "finished"product.
Terrible! I made an appointment for myself and three friends. When we sat in our chairs we had soaked our feet for at least 30 minutes before anyone came to start the pedicure. Two of my friends got up and left it was taking so long. The water was cold , I think there was not enough employees to help 4 people at one time. The employees seemed very distracted as well with so much chaos going on. It was not relaxing at all. I actually felt stressed out!!! I would never go back and I do not recommend this salon at all!!
I've been coming here for over a year every two weeks and LOVE the work I get done by Vy. Every-single-time. She's quick, pays attention to detail and has a good eye. The service is always phenomenal and the salon is always clean. Client for life!
Pedicure was quick and good but they didn't rush you out. The chairs are comfy. The spa pedicure was $25 plus tip. Good color selection.
The staff provides the most consistently good pedicures in Santa Barbara. I've had most of their aestheticians and some do not speak English very well, but they have a printed menu at each workstation that you can point to the services you require. Their fees are reasonable and they keep them that way by passing through a $1.00 fee when using a credit card, as is clearly stated on their menu upon checking in.
I had a couple of good experience here and then something weird happened: got a pedi and the woman - sorry but her English was terrible - indicated to me that I needed to walk over to a counter by the front window. I had not done this ever before , and certainly not the previous times I'd been in to Nu Image. I could not understand what she wanted me to do. She had finished putting the polish on my toes, they looked great. She'd added a flower on the big toes ($5 extra; they all talk you into the $5 flowers!!!) . I could not understand what she wanted me to do. I thought we were done. Finally I slipped on my flip flops, thinking she was telling me to place my foot on the low shelf of this counter for some reason. My flip flop snagged the polish, smearing the flower on my big toe. She yelled at me in another language and became very obviously exasperated with me! Awkward! And now my nails looked awful! Another customer explained that I was supposed to place my foot UNDER the counter shelf for some sort of drying system. This was new to me, and I had not understood at all what the woman was telling me! She had to re-do my big toe, and she did it with very bad grace and melodramatic gestures to demonstrate that my stupidity was costing her a break! I was mortified and felt like a complete idiot. I also felt compelled to leave a big tip because she made such a song and dance about me causing her to have to re-do the nail and design. Needless to say they lost a customer that day I had been very enthusiastic about this place and had even brought people there for birthdays. I mean, come on, you're running a business here, in Santa Barbara. ! SOMEONE in the building has gotta speak English - please! Now I go to Angels Nails further up State and they are great, reasonably priced, and there is always someone there who speaks enough English to discuss what you want!