New Frontier Animal Medical Center

Location :

• Anynomous

  07 June 2023

  I have been to several of the vet offices in town, and I've not had a particularly bad experience at any of them, bit I feel New Frontier goes above and beyond. The front desk is the friendliest bunch of people you've ever met, and I've seen two of the Doctors there on multiple occasions and I couldn't speak more highly about both of them.
  
  I also just learned that they are the only vet in town that has a veterinarian that is trained to treat birds!

• Anynomous

  19 May 2023

  Everyone here is super nice!! They have an extra waiting room that’s not in the main lobby; my dog is super suspicious of everything and was sick, she was able to calm down in the quieter room before we got seen. They took us back quickly, answered all my questions, kept her overnight with a check on in the middle of the night and filled her full of fluids, special food for a week and she is much better!!

• Anynomous

  16 May 2023

  Our family I just moved here due to a military assignment. We adopted a dog and had to came into New Frontier Medical Center later in the evening when most of the local offices were already closed due to a possible allergic reaction. The staff ( Morgan) was amazing and I now will be taking my puppy to this practice. Did not have a great experience with another local vet office :( Wishing we could have initially came here!

• Anynomous

  02 March 2024

  My family and I were visiting Sierra Vista and our pup needed to be seen by a vet as soon as possible. The Staff at New Frontier was able to get our pup taken care of in a timely and professional manner on short notice. The staff was extremely helpful, knowledgeable and kind. I couldn’t have asked for better care.

• Anynomous

  05 January 2024

  Help is profreshional but pricey. Friendly, clean. Remembers your pets

• Anynomous

  01 January 2024

  Very smart, friendly and compassionate veterinarians, vet techs and support staff take great care of my pets.

• Anynomous

  13 December 2023

  We're fairly new to the area. We found this place online and decided to give it a try. I've taken our cats here twice. Everyone here is friendly and our are cats are good.

• Anynomous

  03 December 2023

  I just had a call from New Frontier to discuss the review below (in quotes) and specifically the issue of this area having a dearth of vets on call for emergencies. As I noted, New Frontier is the closest we here in Sierra Vista are going to get in the near term when it comes to having a vet - some vet, any vet - on call 24/7 south of Tucson. I won't recap all the issues we discussed, but its not as simple as just staying open later or rotating doctors. One issue is security, which people-emergency rooms have for the doctors there late at night, etc.
  
  Regardless, the purpose of this update is to simple note and thank New Frontier for taking the time to call and spending a great deal of time to explain and discuss an issue of importance to me and other pet owners I've talked to. As it turns out, its an important issue to them as well and one they have tried to address - and do address the best they can with the resources they have, under the circumstances in Cochise County. So, hands down .... New Frontier is the best in the area. They can be a little pricey, yes, but its been worth every penny for us. If ever there is an emergency, I believe I can count on New Frontier to consider the situation and act or advise appropriately, totally in the interest of my pet - no matter the time or date. As we discussed, all you need do is call them. "Its free to call." Five stars, again.
  
  Earlier Review: "Best vet clinic in Sierra Vista, but you pay for it. Much more expensive in the comparisons we've made. But this is our vet and we are sticking with them. They are caring professionals. But note - NO ONE in Sierra Vista, including these fine ladies (all female crew of doctors and techs here, I think) will see your dog or cat on an emergency basis on a weekend or late at night. You have to drive to Tucson almost two hours away. We have heard more than a few stories of dogs and other pets dying en route after an accident, injury, sudden illness or snake bit. Its not right and New Frontier should try to live up to its name and put someone on call. I honestly do not understand it. Would love to know what the issue is. Regardless, New Frontier does have extended hours some nights and is very responsive to a point, like when we had a late night issue right at closing time for them. So, five stars compared with everyone else in town."

• Anynomous

  19 October 2023

  EVERYONE at New Frontier is so sweet!! They genuinely care about your pet; & give them the best care.

• Anynomous

  27 August 2023

  Staff is very kind and compassionate. Most charges are reasonable. Only complaint I have is they changed me a $96 emergency fee as a walk in during normal business hours when I had my dog euthanized. I could understand the fee if it was before or after hours. I would still use them in the future and highly recommend them.

• Anynomous

  27 August 2023

  I called them about getting an ear hematoma fixed. I specifically requested to have his ear sewn and set up the surgery. They did not do as I asked and put a stent in I specifically said I did not want and had to get the requested surgery done over and over again. 3 surgeries and over $1000 later and my dogs ear still has a hematoma and suffering. The communication from the front desk to the doctor is very bad and they charged me for an office visit when I brought him in for surgery they rescheduled sending me away.
  
  I would NOT recommend this vet!!!!!!!

• Anynomous

  03 July 2023

  We used them way back in the fall of 2007 to have our mini dachshund neutered as one of the requirements to have him directly released to us when we got stationed in Hawaii. The staff were ever so lovely with our 8 month old little guy. He had severe separation anxiety so they did his procedure first. Unfortunately he was so distraught when he came to from his anesthesia, the staff called and asked us to come get him so that he could be more comfortable. We were told that if he showed any signs of stress or if we had any concerns whatsoever, to bring him right back in, free of charge. I know that when we move back, we'll bring both of our dogs here.

• Anynomous

  03 April 2023

  Exceptionally well-organized with multiple veterinarians on staff. Clean and professional. They love animals and it shows. A bit pricey. A bit hard to find the first time. Well-mowed adjacent field for your critter's relief.

• Anynomous

  03 March 2024

  All great vets. Can take emergencies

• Anynomous

  21 February 2024

  Took wonderful care of our spoiled cat, Molly, and staff all around was wonderfully helpful and caring.

• Anynomous

  12 January 2024

  The staff here is great, the doctors are excellent and the facility is immaculate. I have used this facility since 2003 and will not change.

• Anynomous

  07 November 2023

  We have had two emergency visits to this center for two different cats, and the staff and doctors were amazing. They were calm, informed, and extremely helpful and personable. Needless to say, we use them for our yearly check ups / shots and anything else out fur babies may need.

• Anynomous

  03 November 2023

  They are great! I had an emergency with my lovely dog after a surgery and they were very helpful! The technician was very gentle with him, the vet answered every single question that we had in that moment so difficult for us and they resolved the problem. Before we had a dog with cancer and they were very gentle and kind when we had to send him to sleep. It's a nice and very clean place. Also they have a special program if your dog is overweight. We are going to change his actually vet for them since we are going there only in case of emergencies because they respond quickly. I recommended it 100%.