Decent part shop but not as good as other napa locations. I have been in here a few time for parts and generally they aren't very familiar with the parts you need and aren't particularly helpful. As far as getting parts goes however they have the napa franchise behind them which is a plus.
Quality staff with great customer service.
It's like autozone but the people know something.....
I'm out of town on business and need a few oil filters and oil. Tom the "store manager" let me inconvenience his day. It was a hour after opening and the attitude he had would be understandable if I walked in right before closing and asked a bunch of useless questions. Yes they had the parts I needed but as the "store manager" he should be a little less hostile towards his customers.
I was looking for a rare part and called these guys. Unfortunately, they didn't have what I needed, but were very courteous, and helpful in trying to help solve my problem. I was surprised given the previous review. I would recommend them for sure.
I called and put me on 25 minute and called back - hold again. Rude.. No sorry