Murdock Hyundai Murray

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• Anynomous

  25 November 2017

  I came in with a shamefully long list of issues and things to look into on my car. Tyler, the assistant manager, was extremely helpful and went through everything with me, addressing my concerns. Given that I came in on Black Friday, had a lot of issues to look into, and they were considerably busy, I cannot be too bothered about service time. They did more than scratch the surface and did all they could to address the issues. Overall I had a much better experience here than at the downtown location.

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• Anynomous

  13 November 2017

  From the moment Johnny saw me looking on the lot and introduced himself I felt safe with him. He quickly homed in on my search factors and within half an hour we were test driving a car I didn't expect to find so soon in my search. Everyone in the office made an extra effort to help me—my previous car had been wrecked and I needed to get up and running as soon as practical. I cannot recommend their friendly, sensitive services too highly.

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• Anynomous

  11 November 2017

  McKay Luker and all the others at Murdock were fantastic. The process to buy a car was easy and they gave me a great deal. Keep up the great work. I never thought I'd ever buy a Hyundai years ago but I've been pleasantly surprised by the car. It is hard to beat the value!

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• Anynomous

  01 November 2017

  Murdock of Murray made the car-buying process simple, flexible, and pleasant. I wanted to drive a number of cars and they let me without hassle or pressure. They also allowed extended test drives of the two cars in my final decision. We walked through a dozen or more options and packages and talked transparently about discounts and rebates. In the end, they didn't try to push me to buy what they wanted, even though I didn't go with the most expensive model or packages. They helped me get what I wanted. This was my second car purchased from Murdock in Murray in two years, and I'll keep going back as long as they keep treating me this way.

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• Anynomous

  23 September 2017

  I called Murdock concerning a used car we had found online. Chris Neslen took my call and was very helpful. We went to the dealership a couple of hours later, but found that a couple had come in earlier and had purchased the car. Chris went to work and found a newer model of the same make. It was a little more that what we had planned on but Chris put together some wonderful financing which made it possible for us to have a car that was 3 years newer and 60,000 mile less. Thank you Chris and all who helped us find a car that will last us many years to come. You will not go wrong working with the good people at Murdock in Murray.

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• Anynomous

  19 September 2017

  The staff was amazing and they accommodated us and made sure we were comfortable throughout the entire process. There was no pressure at all. They had our best interest at heart and it showed in the way they helped us. They also worked very hard to give us the best deal. They are AMAZING!! Totally recommend them!! Mahalos Murdock Hyundai!

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• Anynomous

  10 September 2017

  Best dealership experience I've ever had, starting with the salesman Chris Aaron. We found quickly the truck I was originally looking at was not going to meet the cut. He showed my wife and I around the lot and showed us all their available inventory in my criteria.
  
  After picking an awesome truck they late us take it home for the night while the financing was done, we had a bump with the financing and the payment ended up being more than we wanted. However they made points to us very logically about the pros and cons and were not pushy at all. After the truck was purchased the salesman asked I bring it in for a full service. I thought I was just getting a detail come to find they did the brakes, oil and detail without me even asking. While giving me a loaner car while they were working on it (The new elantra's are awesome by the way). Overall great experience, great salesman, finance guys were willing to work with us and provide multiple options. I will be coming back again, friendly service great prices and great employees. Thank you very much Murdock Hyundai!!!

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• Anynomous

  06 September 2017

  I would say the sales aspect of this place has been great! I paid extra to get 3 oil changes for the life of the car and my first appointment for an oil change took about fifty minutes. I watched the mechanic walk to the car check out the engine for five minutes and walk away. Then return to work on the car for another five minutes and step away again. Once the job was done I went home and thirty minutes later when i was getting ready to leave again my car wouldn't start. Murdock admitted that the mechanic made a mistake which drained the battery. The next day I found a leak from the battery which they refused to replace. Not to mention as I sat in the waiting room most of the customers were being told their vehicles were having battery issues after buying the cars not too long ago here. I just don't understand how they can sell you a car that passes an inspection and after three months you have car trouble.
  
  Before going to Murdock just be sure you not only read the good reviews but also the bad ones. The bad reviews seem to all be for around the same reasons and I can confirm the reasons are very much true!

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• Anynomous

  06 September 2017

  I sold my 2015 Ford Explorer Sport to Murdock Hyundai in Murray on September 5, 2017. Rob Jensen had contacted me from an advertisement I had posted on line. Rob was very professional from our first contact. I wasn't that interested in working with him at first, but after some thought I decided to follow up with him and see how the process would work and what he had to offer. I'm pleased that I did. He was honest and straight forward and the whole process was virtually "painless". He did what he promised and in short order I was out the door with my check. I would recommend that anyone in my situation that has a vehicle they aren't using look into selling it to Murdock Hyundai and be sure to ask for Rob.

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• Anynomous

  21 January 2017

  Awesome service! Super friendly! Carly was our Saleswoman and she was very knowledgeable about the inventory and worked to quickly bring in cars from other Murdock locations so that I could test drive them before making a buying decision.
  
  Carly was a very low pressure, yet insightful, saleswoman which was quite refreshing! I would buy from her any day! And I love my new car!!

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• Anynomous

  15 January 2017

  Great service! Erin Sorenson was fantastic to work with. She was knowledgeable, courteous, and honest. Erin had an impeccable sense of professionalism. She fully explained every detail, she got me in and out of financing quickly, and ultimately got me a great deal. I count myself lucky to have been greeted by her, I had a wonderful experience. I never once felt pressured. I am glad I picked this dealership and will absolutely recommend them to friends and family.

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• Anynomous

  08 January 2017

  I absolutely love it here!
  It was my first time buying a car, so I was nervous going in not knowing what to expect...
  We walked in and were greeted by Carly Buchi, who I have to say is amazing!
  She made the whole process stress free, smooth and enjoyable!
  She's really outgoing and easy to talk to, not pushy at all, which I really liked!
  I would definitely recommend talking to Carly at Murdock Hyundai if you're looking at buying a car! :) She's the best!

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• Anynomous

  06 January 2017

  After looking around on my own, Carly in sales called me and said "Have I got a car for you! We just took it in on trade, I'm driving it right now, and it is sweet!" After test driving it myself, checking it out at the shop, she is right! So pumped with this perfect car for me. Ask for her! Fantastic, friendly service.

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• Anynomous

  30 December 2016

  Nice people. Very friendly. Sold me what I thought was a decent low mileage car but check engine light came on and I can't register it. They would only say they would give me a fair trade in on another car. I don't recommend buying any of their low price cars. "No regrets" only if you buy a new car with a warranty I guess

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