About
Location :
Added by Jopie, at 31 March 2017
Opening Hours
- Monday 7:30 AM – 5:30 PM
- Tuesday 7:30 AM – 5:30 PM
- Wednesday 7:30 AM – 5:30 PM
- Thursday 7:30 AM – 5:30 PM
- Friday 7:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Gallery
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11 Reviews
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20 November 2017
Great service! When you walk in, you're automatically treated like family. Reasonable prices and trust worthy! Even if you're a lady!! Lol! Thanks!
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19 October 2017
VERY POOR SERVICE. I Would never go back nor recommend this business to anyone. My husband dropped his vehicle off. (Drove it in) After waiting 3 long, ridiculous months for the repairs to be finished, and spending 3,000 dollars, the vehicle was not in drivable condition and had to be towed away. The vehicle is in worst condition after receiving repairs from Mr. T's. You're very eager to provide a speedy response to a public review, but if you were as eager to provide excellent customer service you wouldn't have so many negative reviews to respond to. Provide this same eagerness, and willingness to provide clarification when a customer is standing before you, with questions about their invoice or inquiries about such lengthy auto repair times. This review is not worthy of your response as I've already heard all of your excuses and even read some of them in your responses to reviews. My Mechanic is on vacation, waiting for parts to arrive, dealing with a warranty issue etc. However none of this explains why it took 3 months to render repairs, why were there services on my invoice that had not been performed on my vehicle and why my vehicle is not in drivable condition today. When this issue was presented to the business owner instead of him treating a paying consumer with respect, I was met with, anger, frustration, he himself had a lack of understanding, unwillingness to explain, lack of empathy. He was truly unconcerned and appeared as if he didn't care. No need for your public, heartfelt, speedy response.
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18 July 2017
Great experience. Thank you so much for all your help, and not taking advantage of me. Will spread the news.
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09 July 2017
Won't have to say the prices are very reasonable service is good and when you're told they're going to have something done they do it.
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08 July 2017
I can not stand this place. They have had my car since june 30. Told me to pick it up Thursday i called they said it was not ready. Now it is Friday i have called over four times. Robert said my car will be ready Thursday and it was not. They are liar i will not recommend them to anyone. They closed at 5:30. I still don't have my car.. Another weekend with no car.
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29 June 2017
WOW!!! I must tell about my wonderful experience with this place. I was greeted with a smile. The young lady was very polite and listened to my concerns, and got my car looked at by the owner quickly. I explained to her that I was having back surgery the next day and would bring my car by to get the needed repairs. The young lady , Stephanie typed me an estimate with needed repairs and the amounts of them so I could give my husband. She called me to let me know my car was ready and then helped me and my husband make payment (he was in another state at this time). The process was so smooth she was so helpful and concerned. To top it off when I came to pick up my car, I was greeted by that wonderful smile again and she pulled my car to the front and helped me in. Thank You, Thank You Stephanie and Mr. Ts, I have never received this multitude of service from a repair shop! Best experience ever, I will be back and sending you more business!!!!!
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14 June 2017
I Absolutely Love Them !! They Was Friendly And Provieded Me And My Family With Great Customer Service I Would Send Anybody To Them If They Needed They Car Fix . Thank You Mr T And Team 😍
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14 June 2017
They were very helpful and affordable I greatly appreciated all that they did for my car and they work very quickly. I had a great experience
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02 June 2017
WARNING! WARNING! Avoid at all cost!! This business is not what they claim they are. My P30 Step Van was towed in to get a refreshing and almost had to be towed away. I heard their ad on the radio, gave them a call and found out they service Cintas vans. I spoke to the owner Matt on the phone and he assured me that he was the place to come to and he would take care of me. I told him what I wanted done, I also left a list with the most important to be taken care of first (fuel tank leak and master cylinder replacement) with the receptionist. I mentioned new tires but didn’t decide what to install, but he did, and installed them without my consent. Later he said he thought that’s what I wanted “the cheap ones.” He decided to do what he wanted and void my concerns (that I spoke of on every visit). I was charged over $400.00 in parts (radiator, v belt and lug nuts) plus labor @ $74/hour added without my consent nor were they spoken of when I made payments in person. I was charged ($35.00) for an air cleaner that he had left from a previous vehicle and promised that he wouldn’t charge me for since I was getting so much work done. That Monday of week three, I stopped by to realize no work had been done over the past 5 days and I immediately stopped the work and told them I would be back in the morning to pick up and pay off balance. Next morning I waited over and hour for the motor to be pressure washed like he promised it would be done yesterday by lunch. While waiting he then decided that he would for free replace the master cylinder and patch the fuel tank leak with a $6.00 putty instead of replacing the tank like I asked on day one. All while repairs being done there were no actual receipt/list of parts and labor but guesstimations made until I made final payment. After I reviewed the receipt just before I paid the remaining $1,400+ balance I had to request that Matt break down and fix the double charges on receipt (I was so angry that I missed a few issues on the receipt). A week turned into a month and if I had not stopped the work there’s no telling how long it would have taken to get the van back. Now I’m weeks behind schedule on preparing for the van for body work and getting it wrapped. The total cost was $3,863.68 and $1,417.25 of it was labor. I felt robbed and played. This place is not worthy of your money and will waste your time…. so please be advised! You are WARNED!!
CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS
H Russell Adair II
White 1984 Chevrolet P30 Step Van
P.S.
I was charged $30.00 for brake fluid even though he knew the master cylinder was bad. I realized this after I paid. Also, the paper work was drawn up and balance paid before he decided to replace master cylinder.
Matt told me the only man allowed to work on my vehicle had taken off several days due to court date and illness hence why the time frame was pushed back.
He spoke negatively about customers in front of me while they were on hold with the receptionist who also was not professional.response / report this review -
19 April 2017
The customer service at this establishment is non existent. I tried twice over the weekend to have my vehicle serviced and was turned away; first by the manager one day then again by the receptionist who informed me the manager instructed her not to accept anyone else. This was done despite the sign stating walk ins are welcome. I have never encountered a company of any kind that turns away paying customers until now. So my advise to anyone needing automotive services is to go somewhere where your business is appreciated.
04/18/17response / report this review -
07 April 2017
I have never had a bad experience with this company, Recently I had my caladiac convert and some more work done on my Nissan Quest, and had a small issue with my wipers the night I picked it up, called them the next morning and they told me to bring it in, I didn't have to wait , the tech connected it back and I was on my way.
I would recommend them for any services you may have. The only thing I wasn't to happy about was one of the young men that I would always see when I drop off my car wasn't there anymore. He will be missed but I'm sure all the other people will be just as nice its just when you are comfortable with someone you don't want any changes.
Give them a visit.response / report this review
