We switched from the service we had been with for 4 years as they had gotten complacent, never acknowledged phone calls or emails, never had the same person more than once, got consistently arbitrary information and finally, had enough. We wanted a local company and chose Mojo from a web search. We are so, so pleased with everything they have done for us and we LOVE LaVelle. Termite inspection for a re-fi? check! Ant invasion? ck! yellow jackets around the pool? ck! crickets and giant grasshoppers? ck! Love Mojo!
I truly don’t know where to start, hands down the best pest control company out there. I’ve used them for a long time now and the owner Coby, is a gem. I really appreciate him calling me back to talk with him about some bees and I was terrified! He truly hires the best people and the guys that have been out have been incredibly nice/friendly, and thorough. Another thing I really like is they don’t just show up when it’s convenient - they actually schedule appointments. They’ll come back if you see a bug between treatments (which has been rare for me). Wish a lot more companies would operate the way he runs his business. Keep up the great work team Mojo! You guys’ are rockstars! And thanks for keeping my house spider free!
Lavelle was awesome as always. I have been using Mojo for almost 5 years and look forward to continuing service with this great team. 5 stars all day every day. Kudos to the team. I highly recommend.
The technicians our good and do good work but the customer service is the worst that I have experienced in a long time. They are supposed to come monthly and I have put in several calls to find out when they are coming I never get a call back well I shouldn’t say that I do get a call back if I put enough calls but it’s like a week later. When I have a pest control company taking care of our house I expect to be able to pick up the phone and call and have someone answer or have someone return my call in a reasonable time. Mojo pest control does not answer the phone or call you back in a reasonable by the time so for that reason I am going to start looking for a new pest control company one that I can count on.
Overall I had been happy with Mojo Service. I haven't had any issues with bugs or needing call backs.
However their customer service is the absolute worst! I've been trying to reach them for three weeks. Three emails, three phone calls. NOTHING. They never answer their phone. It's always a voicemail. They no longer respond to emails.
I'm a very tolerant person, but when it comes to horrible customer service even I have my limit.