Enjoyed a birthday spa pedicure here and it was a lovely experience from the mimosas to the the cute pastel pedicure I got that included paraffin wax. Delightful! Friendly staff. Clean and relaxed atmosphere. I just hate I wasn't able to get my matching manicure. When the pedicure was done, we were told I would have to come back for that, due to scheduling. Otherwise, it was a nice visit.
I never leave reviews.. and this place has so many good reviews so I was pretty surprised. So now I’m assuming maybe it was just the person I had. Her name was Naomi.
But my friend wanted to come here so I got a pedicure with regular polish ( I had gel polish already on my toes before I came).
The way she removed it was literally just by clipping my gel polish off my toes… no acetone, no drilling, no nothing, just clipped it off piece by piece with her cuticle clippers. Definitely not the right method for removing gel polish.
So I wanted to trust the process since she’s supposed to be licensed and she was really nice and sweet. But now that I finally removed my polish and saw my toe nails, my toe nails look so bad. Also after the pedicure, my skin started to dry up like crazy even when I would put lotion on my feet and they’re still recovering…
I’m trying to fix my toe nails so this is a picture after I cut my nails.
And so not trying to give a bad review to the salon as a whole but 1 star for Naomi.
I got my nails done here for the first time and I was very disappointed. I’ve been growing my nails out to get them done and they were super healthy. The tech insisted on cutting them so I said a trim was fine but he made them super short. I asked for an oval shape and he said he couldn’t do it since they were too short now and kept asking if I wanted a square shape. I said I would do round so he then filed them in an almond shape which was at a 45 degree angle because they were so crooked. I asked him to fix them and they looked the same so before he did all my fingers I asked for tips on the ones he had filed and to do a square because I thought that’d be easier. I almost asked for a different tech because I was frustrated he couldn’t do what I wanted and he was also rude to me during the process. I called and explained what happened so I could possibly get a discount if I decide to come back with a different tech but they “don’t do discounts for that sort of thing” even though my friend who’s a regular there insisted I called because they always fix her nails if she doesn’t like them. I just moved here and was excited about this salon but I guess I’ll keep looking after this experience. Now I’m trying to file them in the shape I want and you can see the middle finger is till a little crooked.
He did really good and it felt nice but a week later my nails were different. It’s almost like the color was fading and now I’m having to get them done again. Also bring your own cup if you want mimosas due to Covid.
I was visiting a friend who lives in Charlotte. She recommended this place. However, I did not have a good experience and will never go back. I asked for gel polish, but after my pedicure the guy said they did not have it in the color I had chosen. He did offer me the complimentary drink until my friend beside me asked for something to drink. I saw him pour something into the nail polish, which watered it down. He painted 1 coat on my nails and said okay let it air dry. He said he had done this for 10 years. I still gave a tip as a courtesy, but I could have done this at home. My manicure began chipping by the next day and all I had done was shop and eat dinner. I was so upset and disappointed that I wasted my money.