I am very excited to work with mill pride kitchens they have been very helpful with my designs and always helping me with my customers. I am very satisfied with there products. I have all wood cabinets and the color match was excellent. Thank You for your service.
Baja Dekor
This company was great they offer original Mill's Pride Cabinets and Doors. I was very satisfied with my purchase and they have them instock.
Ordered a cabinet July 1 2016 didn't receive it until Aug 24th 2016. This cabinet was an addition to my kitchen. I had sent Mills Pride photos of the kitchen that they supplied to me through Home Depot back in 2010. I also sent them the original Order # from Home Depot to make sure I received the right cabinet. So I paid for the cabinet in July, with the understanding that it would take 2 weeks to ship and after 3 calls to them, my order was misplaced and they would ship out before Aug 1st. Again no order. I called several more times and finally I received the cabinetry on the 24th. Surprise to me when you get an order from a company that says shipping is free , well I guess the shipping brokerage fee is not included :( so be aware.
Now here's the BIG part, I give pictures and order #s and once I get the kitchen it was not even the same COLOUR at all. Two shades darker. Now I send emails and call and send emails again and finally get somewhere. They want me to send them a piece from my original kitchen so they can get this straight, GREAT :) So this transpires over 3 months
They now send me the NEW Kitchen parts that I ordered. I received it a month later and what do I get only the doors and the crown moulding .. IT'S the RIGHT COLOUR BUT what about the sides and the shelves. Now I have emailed and called yet again and now I don't get any response. I went to 3 of the local Cabinet companies and they tell me that its impossible to make me new sides as all the wood colors and tints are different and the best way to fix this is to get it from the original place I got it from in the first place. The second solution is to RE FACE the ones I have with LAMINATE :( I bought wood cabinets NOT LAMINATE. So I'm now stuck with nice new doors and the wrong color sides. TOTALLY USELESS
Now that time has passed the 6 month time line I can't get my $$ back from M/C and fight them this way and they know this
Love their Kitchens but BUY thru Home Depot, as they won't mess with Home Depot as they are a way bigger player than us little guys :(
Next is letting Home Depot know how they treat us Home Owners.
Sincerely
Rob Rickard