Brett was easy to deal with. Made me a good deal, had me in and out in 30 minutes. Drove all the way from Nashville, glad I did.
Great experience buying a motorcycle! Go see Sawyer Graham @ Mid-State Motorsports
Friendly knowledgeable staff and really good prices on used bikes.
Do NOT buy anything pre-owned from Midstate. Their salesman and mechanic claim to inspect all used machines before selling. I brought an ATV home that had water in the oil and an air filter that looked as if it was ran through a swamp. I rode the machine around my yard (that has zero swamps or creeks) for less than an hour and put it in the shed. The next time I got it out it started to have issues running. So I brought it back. Then the salesmen said the air filter and oil were changed before it was sold. Not only did he straight up lie but he tried to make it seem like it had to be my fault. So if you want a new machine, not a bad place to go. But buy anything pre-owned they will do you wrong.
Good bunch of people there. Never had any issues with their service department and the sales folks are helpful but not pushy.
always enjoy going to mid-state, huge selection of recreational vehicles. But the service center really shines with Chad and his crew. Brought my bike in that had an oil leak and let me know what it would take to get it fixed. didn't charge because without the part they couldn't stop the leak, great business ethic and once I get the part will be going back for installation.
If I could give negative stars, I would. Was called about a warranty service on the R3 I purchased, so I brought it in for the first service at the same time. What was supposed to be a few days in and out turned into 2 months in which they punctured my gas tank by using the wrong screws and messed up the fairing. I understand that mistakes happen, but where I work, if you break a customer's items, you get the replacements overnight shipped to make it right as quickly as possible. Even missing most of the riding season and waiting for them to fix their mistakes would have been alright if they had actually fixed it. But they did not, it's much worse than when I brought it in. Check the uploaded pictures, you can see where the bottom lip of the gas tank is over the fairing If I sent half-cocked work like that to a customer, I would be fired. And on top of that, they had the audacity to charge me $75 for turning my brand new R3 into junk. And that was after a discount!! I will never be back to this side show, and I will never trust them to work on anything I own again.
I've been riding 41 years (since I was nine) and midstate motorsports is a good dealership especially for a smaller town. The customer service has always been good and the prices fair.
Bought a used 2008 GSXR 600 and my battery gave out a few days after I got it and I called them while on the side of the road so they came and loaded it up and and me and took us to the shop put a brand new battery in it and tested my stator free of charge for any of it. Then I wrecked it and took it in to have estimate and they worked with my budget and kept in touch through the whole process. Head mechanic, Chad Rice, is very knowledgeable and all staff is friendly. Good place to do business with they will take good care of you.
It's the nicest shop in middle Tennessee with the most friendliest employees willing to help you with any questions you may have!
I went in to get some parts very respectful and great service was in and out in no time
My review is a little long due. I purchased a 2014 ZX14r from these guys back in July of 2016 all I can say is the entire process was fantastic. Mike the sales rep I worked with was great. Made the entire transaction just as smooth as possible.The sales team worked with me on my trade and was able to give me a great deal on a brand new bike. I have done business with Mid state for awhile and will continue to do so. There service department has always done a top notch job on anything I have ever needed. Mid state does a great job and will recommend them to anyone. THANKS AGAIN MID-STATE THE BIKE IS A BEAST!!!
Friendly staff, and a great selection. I have purchased part and such from them several time, and I really appreciate the staff and there willingness to help and work with me! Customer service is very important to me, and for me that's not that there aren't ever any problems. Customer service to me is when there is a problem they do their best to make it right. My experience with Midstate has been 95% flawless, and the other 5% they have worked harder then most to make the misunderstanding right! Thank you Midstate!!
Great experience with these folks! My dirt bike broke down with an electrical issue. (Turned out to be the stator) I dropped in at a very busy time and Rob went above and beyond and quickly diagnosed the problem. He expedited the parts and had me back on the track by the weekend. If I were looking to buy a new bike I would definitely give these guys a call.
Very reputable. Quoted me an unbelievable deal and honored the agreement. No high pressure . The sales rep was honest and gave me his best opinion so I could make the right decision. They couldn't find the owner's manual when I picked up the bike, but ordered one and had it sent to me in a couple days. Everyone was extremely friendly and helpful.
Great staff great work. Fun place.
I had a flat tire on my way through the area. They had a tire in stock. They sent out Big Country to get me. They changed the tired after hours so I'd be ready to go the following morning. I had a great experience with the service dept. I'll strongly consider coming back to buy my next bike (I have an eye on a new Versys 1000LT)
The service department is one of the best I have worked with. They have very knowledgeable employees