Microtel Inn & Suites by Wyndham Riverside

Location :

• Anynomous

  03 December 2017

  The double rooms are much better than the singles. They are way over priced for the most part. Book online... It makes the price a tad more appropriate.

• Anynomous

  02 December 2017

  Left some things behind, I was first informed that they didn’t have my things (two days after having stayed). Called again the next day and the manager informed me that they had my stuff. Manager said he’d mail it out, manager then left for a week without mailing my things. Called when he came back and he apologized and said he had his staff mail it out the Wednesday while he was gone. Still haven’t received my things three weeks later, so I called and asked for a tracking number. Manager gave me the tracking number and said it was for USPS, entered the I go into USPS’ website and it said the tracking number was invalid. I repeated it back to him and know this is the number he gave me. AWFUL customer service, if you don’t have my stuff then just tell me, if something happened then just tell me.

• Anynomous

  29 September 2017

  I only went to this hotel to drop off some friends who were staying there for the night. It wasn't impressive in any way. The hallways reeked of cigarettes, even though there was no smoking permitted. The room looked like any average hotel room. Not trashy, but definitely no where near glamorous by any means. Reasonable rates.

• Anynomous

  17 September 2017

  Well, where to start. The bathroom door had a hole in the backside of it, so fortunately you had some privacy. The toilet tank was rectangular, but had a different shaped top on it so it didn't fit. The toilet was dreadfully close to the sink, which is perfectly fine if you're shaped like a string bean, but it does offer some mild comfort allowing you to rest your arm atop the sink counter. There were a lot of unpainted patches of white plaster on the wall, which contrasted greatly against the mustard yellow wall. There is a metal bracket that extends from the side of the bed, it was super unexpected, as I got up, walked towards the end of the bed, and yelled from the laceration caused by the metal thingy. The smoke detector was hanging from the ceiling, apparently held in place by the wiring and perhaps a fortunate screw which hadn't pulled free from the blown ceiling. Oh, and the best part was the bag we found on the floor. A seemingly harmless sandwich bag, containing needles, a few pennies, and what appeared to be some type of narcotic, I'm guessing heroin. The Wyndham guy that does the commercials from the swimming pool should condemn this place, I'm just happy that we didn't get stuck with the needles and that nothing crept into our room in the night to bite, infect, or otherwise injure us.

• Anynomous

  08 September 2017

  My family is currently staying here for a couple of days and reading these reviews, I have to laugh a little as I don't see anything of what the reviews are saying. The staff was very polite and accommodating. Our room is super clean and everything is in working order and well kept. (Maybe I'm in one of the newest remodeled rooms)And after thoroughly inspecting, I see no evidence of bedbugs. My only complaint is that the mattress is way too soft and plushy. But overall I am completely satisfied and will definitely return.

• Anynomous

  06 September 2017

  Room service starts about 8:30 am beating on doors and screaming room service. Under the beds needed cleaned. If you want quiet this is not the place for you sounds come from next door upstairs the outside. They are remodeling and don't plan to sleep then either. Most of the help was nice. I just never had room service come around until after time for people to check out. Also never had them beat on doors with a metal object either. The beds are a mattress on a cot style bed. I would stay again if I had to but to thin of walls and windows.

• Anynomous

  31 May 2017

  Please read through these reviews before you even think about going to this hotel. I made the mistake of ignoring the reviews and taking the risk. Never again will I stay here. I rather sleep in my car. Whole hotel is dirty. The staff is rude and you can't understand them. Everytime I needed something they acted like it was a huge deal to help. Not to mention the deposit they don't tell you about which is supposed to be for cash only according to the one employee. Also my children were stuck sleeping in a room that smelled like pot and the hallways like smoke even though I REQUESTED A NON SMOKING AREA. Absolutely ridiculous. Don't give this place your money!!!

• Anynomous

  22 May 2017

  This motel was undergoing a much needed renovation when I stayed here. Maintenance that has been done over the years was done without care the impact on the appearance of the room. Examples, closet door removed but hardware and framing remains; TV relocated but the old mount is still in place; sink was replaced and needed additional support which was done with wood strips nailed to the wall. Everything in the bathroom has been re-caulked over top of previous re-caulking. Furniture needs to be pulled away from the wall and cleaned behind. Filth clearly visible from the bed.
  
  Staff was polite and attentive. Breakfast offered waffles.

• Anynomous

  09 November 2016

  You get what you pay for. It was fine for a one, maybe 2 night stay.

• Anynomous

  02 November 2016

  This hotel is horrible DO NOT STAY! Me my sister and my 6yr old son drove from Cleveland to a moist mildew and moldy room with a horrific smell. The front desk guy was not remorseful for the condition of the room it was an "oh well" type of Attitude it was so moist in there the toilet paper was wet. There was mold on the bathroom ceiling. The Iron board was ripped. Fair warning these are also independently owned hotels so they couldn't find me another Wyndham Hotel to stay in. I had to step out of character and give the front desk clerk a piece of my mind because my son has asthma to the point he has to use a machine that nasty unhealthy room would've triggered an attack and he just did not care. Also they were supposed to give me a 2 night refund but charged me for a night. Now I'm waiting 2weeks to get a check from Wyndham negate they don't have " Merchant Capabilities".

• Anynomous

  26 August 2016

  Perfectly acceptable budget accommodations. 3 minutes to the Wright Patterson Air Force Museum. Reasonably clean. Bed was very soft and the pillows were cheap, but overall a good value for money.

• Anynomous

  06 August 2016

  Location is nice for a hotel. Manager is attentive to needs. However, the air conditioning is noisy and keeps waking me up in the middle of the night, and the sheets are a bit itchy for me. Breakfast has choices, but not much variety as most are just instant things that people normally prepare on the fly (Hint: no eggs or sausages). Add to that the fact that reservations cannot be cancelled.
  
  Overall, a so-so for me.

• Anynomous

  25 July 2016

  Place reeked of smoke. Cigarette stains all over room. The TV remote only worked right next to TV because cable box was mounted behind TV. I figured the hotel would have some brochures on nearby attractions, but they only had ones for other states. Minor but odd. Positive: a/c worked really good.