Name: Microsoft Headquarters
Address: 1 Microsoft Way, Redmond, WA 98052, USA, US
Telephone: +1 425-882-8080

Microsoft Headquarters is a point of interest, located at 1 Microsoft Way, Redmond, WA 98052, USA. They can be contacted via phone at +1 425-882-8080, visit their website microsoft.com for more detailed information.

Location :

1 Microsoft Way, Redmond, WA 98052, USA

Contacts :

Added by Jopie, at 05 March 2017

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Itachi Uchiha

11 December 2017

Awesome campus, love to walk around here. During fall the campus is filled with colorful trees, it's an amazing sight. They also have a Microsoft store in the campus in case you wanna add a XBox to your inventory.
Udayan Mittal

04 December 2017

We came here as fans of Microsoft. The overall setup for visitors is nice but small. It has some history of Microsoft and it's products as well as some of the newer technologies displayed. You can even play videogames with your friends or strangers.
Overall it was a fun experience but not as impressive as I'd hoped from Microsoft
Lynda Neilson

29 November 2017

Interesting experience going to a meeting at this location - hard to find the building! We met in cafeteria and was amazed at the diversity of the beverage selections - not all techies drink pop! Coconut water, spritzer etc very nice to see. Beautiful campus inside and out.
Vincent Tanoto

18 October 2017

I ordered a laptop from Microsoft on Oct 2, 2017 with extra charge for one-day shipping. I received a package but it was a completely different device than what I ordered.

I called customer service right away, telling them I needed my laptop as soon as possible for work. The guy over the phone just promised to get back in 2 days, which I told him again that I needed the laptop as soon as possible and that was why I'd paid extra for the shipping. He said there was nothing he could do besides escalating this issue.

I called again and talked to a different rep by the name of Grace over the phone. Now she said the laptop that I ordered was out of stock (but somehow my purchase went through and they took my money). She asked me to spend more money to get a better, more expensive laptop. A 10% discount off the unit was offered to me with free shipping. She said that she had to charge me the full amount first before processing a refund for the difference and also the shipping fee.

I waited for two full weeks until Oct 16 to call and follow up because other than sending me the second unit (which I'd paid full price for), none of the promises were fulfilled by Microsoft. My first order was refunded but without the shipping cost, and I only got 5% off the second unit refunded instead of the promised 10%. The only response that I got when I called was they would escalate it again and I had to wait for another 24 hours.

I called back the next day just to hear them say they would escalate this again. I finally managed to speak to a manager by the name of Nick (he repeatedly refused to provide his full name), who told me they were NOT going to fulfill their promise after all and there was no point in calling them. Nick denied any knowledge of the 10% discount that was promised to me, even though the person I'd spoken with the previous day had told me it was written in the notes for this case.

I hope someone can help me to get this resolved. This is supposed to be easy. I was just trying to buy a laptop. I made the payment and it was all supposed to be done the next day. Instead, more than two weeks later, I still don't have all the refunds promised to me, even after wasting multiple hours on the phone with customer service. I'm disappointed, frustrated, and I don't think I'll make another purchase from Microsoft again. It's not worth the trouble.
Tanvir Mahmud

29 September 2017

I work as a contractor in Microsoft. This is lifetime opportunity to work here. Nice techie environment and great place to work. I like the cafe part. I do not eat without halal/kosher food. It would be better if they serve this options for meat. Most attractive part of working at Microsoft is unlimited soft drinks, chocolate milk and other beverages.

If you are visiting here do not for get to visit building 92, the visitor center.
K Smith

19 September 2017

I should have read the reviews before buying Microsoft Office Home & Business 2016 which has failed miserably since it was installed on my Mac with the assistance of a Microsoft technician. The only thing worse than the issues I've encountered with Office 2016 is the treatment and lack of service I've received from Microsoft when I requested assistance in troubleshooting the issues I've encountered. Locating the phone number for service was the first challenge and despite my best efforts found myself in a perpetual loop with the automated robot that consistently routed my request for support to the "dead zone". After contacting another number I located in my records, I was routed to a call center in the Philippines and spoke with Daisy. I explained the issue that Outlook had not functioned properly since installation and that I was using Mac Mail and an old version of Entourage while attempting to troubleshoot Outlook. I informed her that my email addresses worked correctly with the two email clients but that they were not working correctly with Outlook. I was asked to hold but after twenty minutes realized my call had been disconnected. My second call landed me with Daisy once again who acted as if she didn't recall speaking with me a few minutes earlier, disconnecting the line, and making no attempt to contact me on the number I had previously verified as a good contact number before disconnection. After a few minutes of providing the same information to Daisy that I had provided on the first call, her boredom was exceeded only by her apathy when hearing me describe the issues a second time. When she rudely interrupted me with "Will you let me talk?", I knew speaking with her would be fruitless. Why certainly, Daisy, you may talk, but don't further insult my intelligence and demonstrate your lack of regard for me and the time I've wasted in my quest to talk with a technician. I then asked to speak with a supervisor and after another fifteen minutes on hold, the call was disconnected again by Daisy. Call number three was answered by a different representative who announced she could hear only static and asked me to hold. Four minutes later she returned to the line and instructed me to call another number due to the noise. When call number four was answered, I was told I had called the wrong number, however, the agent transferred me to the division that he insisted could assist me. I was connected to Nicole who for all I know, could have been Daisy's alter ego. When Nicole didn't seem to "get it", I asked to speak with a manager. Her response was that she wanted to know why I felt a need to talk with a manager and I clearly explained the reason. Nearly three hours after I had initiated the first contact, Carlos, who claimed to be a supervisor in the Philippines Call Center, insisted I would need to agree to pay a $99.00 premium service call fee despite the fact the software had never functioned properly. I can say that by the actions of Carlos, Nicole, and Daisy, it was clear neither had any interest in providing me assistance and that they could not care less about the issues I have encountered. It was one of the poorest examples of customer service I've experienced. Within moments of hanging up the phone, I received an automated message from Microsoft that reads as follows: Thanks for visiting Answer Desk for a complimentary consultation on Sep 19 2017 09:34 AM. If the consultation didn’t meet your expectations, we’d like to try again. Please feel free to connect with another expert Answer Tech who can help you find a solution. I accepted the invitation but when I clicked the hypertext link to reach another “expert”, I received the error message that the requested URL is invalid. Very apropos considering the experience as a whole. To any person considering Microsoft Office 2016; I recommend reading the reviews and thinking twice.
Jennifer Miletic

11 September 2017

The Microsoft welcome center is pretty cool! It takes you on a self tour of the company and has stations with xboxs and other Microsoft technologies to try. They have a store across from it with tons of Microsoft gear and gadgets. There isn't a whole lot more to do besides walk the campus, but I had a great time.
Tony500

05 September 2017

Microsoft is a massive company that has many products that we use today (such as Windows.) It was an amazing company until Windows 10. Windows 10 limited some things, but it was fine at first But when you actually take your time to read what you did when you installed Windows 10, it's kind of scary. Although, Microsoft is a very good company right now. The headquarters signify that, as it looks amazing and you should take a visit there.
Chris Shellenbarger

24 August 2017

Wow, Microsoft is a modern day institution and this campus really highlights that. The grounds are beautiful and there are many trails around the campus that you can walk/run on. Soccer fields, outdoor areas, etc - it has the feel of a college campus, a lot of things going on all over.
Joshua Martin

26 April 2017

I was just looking for something to do while waiting for Cirque du Soleil since I got the time wrong. It was a great way to entertain the kids for an hour. Even walking around the gift shop entertained them.
Mistoura Bello

15 April 2017

It a gorgeous campus. The best places to eat are in the Commons, Cafe 112, and Cafe 83. There is an employee library at the far end of Building 92 and a box near the Mixer where employees can anonymously borrow, leave, and share books.
Cloverlief

11 April 2017

Clean and well kept, is a common tourist spot. Of course most of the traffic here are employees and vendors.

As a tourist the best times to come are weekends when you can get that perfect picture without all the traffic.
Craig Olson

11 April 2017

Microsoft campus is a wonderful place to discover. The buildings are constantly being renovated to meet modern aesthetics and environmental standards. All the cafes use lettuce grown onsite through unique hydroponic systems.
Betty Fellows

12 March 2017

I only gave this 1 star so I could post my issue with Billing. I received an automated email message that my subscription has expired and will automatically be renewed. I switched off the auto-renewal..will they billed me anyway and drafted $74.89 from my checking account. I explained this in the Chat, received a confirmation reply that my refund would be issued as of 10/days NO REFUND..so if you get a reply from CMMRC.WNST.WW.OO Subject: SRX1376548926IDall it means is you are screwed! I want my money back in my checking account NOW! I purchased this product originally last year in good faith.but 2017, I don't need to renew it so give me my money back MICROSOFT!!! Whatever you do DON'T put any credit card info on your account..