Name: Miami University and Community Federal Credit Union
Address: 5120 College Corner Pike, Oxford, OH 45056, USA, US
Telephone: +1 513-523-8888

Miami University and Community Federal Credit Union is an atm, located at 5120 College Corner Pike, Oxford, OH 45056, USA. They can be contacted via phone at +1 513-523-8888, visit their website muccu.org for more detailed information.

Location :

5120 College Corner Pike, Oxford, OH 45056, USA

Contacts :

Added by Jopie, at 20 February 2016

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Add email
Add business description
Add Social Media
Add Products and Services

Cassandra Scott

24 June 2017

I banked here for nearly a decade. I recently overdrafted my account, because I called to check my balance and then made a transaction based on that amount. I get an email telling me my account is overdrafted. So, I go in to close the account because right now I do not have the money for fees. I get told it doesn't have a negative balance. So, I asked why my account was overdrafted. She told me "you have to have $5 in your account at all times". Okay. Why didn't the person I spoke to remind me of that? I called in to check my balance. It was low. A friendly reminder that "your actual balance you can use is ____" would have been appreciated. The teller immediately got defense and said "well, you should know that". Okay. Regardless, that is terrible customer service. So, I closed the account. That was a whole nother process. Oh, and my social has been wrong in their system for almost a decade. Way to go.
Janine Todd

20 March 2017

I called to get help with a pre approval home loan and no one ever called me back. This is not the first time this has happened. Another time I called about a car loan and no one ever responded. I have a few accounts at the Credit Union but am prolly going to close them. If you don't care enough to call customers back then you most likely don't want or need their business.
D S

29 April 2016

MUCCU is great to their members but this location isn't a branch anymore just a drive through
D S

23 April 2016

They're great, very willing to work with you and always friendly and the online services while dated in appearance are fast and easy to use
Teruo Fujii

27 February 2016

I lost some critical information in a public place that put our accounts in jeopardy. When I explained the situation to the teller, she listened carefully and called in her supervisor. In turn, her supervisor introduced me to a Senior Representative who made our case top priority. She told me that they would do everything to mitigate the loss of our money. She had my wife drive over from our home with critical information we needed.

The happy result is that because of the quick action and great service of the Miami University and Community Federal Credit Union, we did not lose any money and we were back to normal on that same day.