Always enjoy visiting Metro. They always make me feel welcome.
Enjoyed looking at and driving the can-am's today. My sales person is Brian. He was helpful, friendly and informative. I drove a very nice used can-am and found it to be a positive driving experience. I wish it had been a bit warmer outside so my test drive was rather short today. I plan to return to your store and drive the Harley Trike. I want to see and feel the difference between the can-am and Harley Trike. Thanks Brian for taking time out to see me today!
Most helpful and friendly people. Treat you like family.
Really good people to deal with and up front with you. Has proven over and over to give a great deal that's fair
They made the buying Expierence of my first bike so easy. They did all of the work. I just had to pick a bike, and fill out paperwork. They were able to get me a fantastic interest rate and an amazing deal overall despite my bad credit or lack thereof. I will never buy from another dealership. I was treated like family from the moment I walked in. What I really liked is that I was bombarded by sales people, but they were there when I needed them. They weren't faking being nice too, which was nice. Even if you just stop in to talk bikes with them, you'll leave happy.
Unless you have a Harley, they treat you like dirt. They do not stock any parts for anything other than Harleys. I ride in on a Suzuki, I walk in and it appears that I am invisible in the way that I am interacted with and treated by the staff. And then, if you do go ahead and order a part, it takes at least 5 to 7 days for it to come in. In today's society, that kind of weight for part delivery is on acceptable. I usually end up having them get me the part number, and go on Amazon, and I get it the next day
The best place to buy 2,3,& 4 wheeled fun. Great dealer great family!
Great group of people. Bouught 2 bikes from them. Best deals in town.
Great people and great work. They took care of me, gave me an amazing trade, got the work that I wanted done fast and did a great job. I've been to many Harley shops around the Mid-west, I'm stoked this is not only the closest to me, but also the best overall experience I've had at any of them.
Was driving through cedar rapids on the way home and was going to stop in to the Harley Davidson store, whose hours are open until 6pm, to pick up a souvenir as I collect their shot glasses. Lo and behold they decide to close and turn off their lights at 5:50 p.m. This poor consideration for their customers is definitely a sign that they care more about leaving a few minutes early on a Tuesday night rather than follow through on their posted hours, something I consider to be a promise to their customers.
Helpful salesmen made this visit better, but unfortunately being limited to one brand of motorcycle, I was on the search again. They were hesitant to confirm they could even do a simple oil change on another brand of motorcycle. I understand them not wanting to risk damaging something they are not familiar with, but I came away with more of an attitude than service.