Rooms and venue were nice, restaurant was just ok but lots of places delivered, only big problem was I couldn't get a two queen room, only a king. Still, overall great experience!
Convenient location to downtown Battle Creek. The rooms are clean and spacious. My only complaint is the staff aren't the friendliest. Don't expect amazing customer service here, but I guess you get what you pay for! Other than that, it was fine.
Nice, clean, but expected a little bit more. It is Thanksgiving, almost no one here, minimal services (they should have told us when booking) no restaurant will be open and can't even get breakfast. But it's a room.
5 star Front Desk Staff. Housekeeping not more than 2. We were there for 5 days and our room was never vaccumned. Four adults in the room, we had to ask for coffee, cups, and water (bottled) water every day, and then received 2. Towels plentiful. Refrigerators and microwaves in rooms. Restaurant so so.
The lobby and banquet area of the hotel has been nicely updated. The location is ideal for enjoying the restaurants and stores in downtown Battle Creek. The staff seems knowledgeable and capable of handling multiple needs.
Very, VERY nice hotel. The staff is lovely, and very helpful. Our room was perfect, and very clean. Room service was delicious and the breakfast buffet was just as good. Will definitely stay here again.
Great hotel !! Spacious room, comfortable bed, fab shower and quiet. Starbucks close right outside the hotel. Nice restaurants within walking distance and beautiful river gardens. Front desk has great customer service attitude. Good price for this comfortable and classy hotel.
Never too busy, but the rooms are nice and comfortable. Starbucks located inside is convenient to the parking structure. This hotel also has plenty of great food and beer options within very close walking distance. I always stay here when I visit Battle Creek.
We went to a banquet at McCamly Plaza Hotel (so a catered event in one of the event ballrooms). The meal was really good - roasted chicken breast, grilled summer vegetables, pasta, breadsticks and salad. They had cupcakes (yum!) and coffee for desert. The serving staff were all very nice and helpful. Overall, our was a good experience. I would recommend it to someone looking to host a big event for their company.
The location of the hotel was easy accessibility with valet parking for $10 a night. The room price was reasonable at $104 and might have included a discount. The outside appearance of the hotel is acceptable while the inside of the hotel is outdated. The hotel lobby does not offer complementary coffee or breakfast. It does however have a Starbucks(open 7am) and a full restaurant(open 6:30am) inside the hotel. Some of the rooms have a micro wave, refrigerator and a coffee pot. The food quality was average for breakfast and lunch.
We attended a weekend long ( 3 day ) Competitive Dance Convention by Showstoppers. We did not stay thete over night but rathet drove there each day because we lived close enough to commute. The facilities, food, restaurants, lobby was all very nice! Their location, parking facilities were also excellent. The staff were very courteous and helpful. Had we stayed overnight we were eligible for a 50% government discount room rate!
This was a great hotel, nice, big, welcoming. Easy parking and access. The venue was really nice too. I recommend staying here even though I was not a overnight guest.
Fairly updated hotel. Clean and friendly service. Parking was a little odd. Pool could use a little update. There was little to nothing to do outside of the hotel. One food option in the hotel. The food was pretty good and reasonably priced.
Booking at this hotel was a horrible experience! Went for my cousin's wedding in November 2016. When I tried to book online, I saw that they offered specials, so I tried to book one and it wouldn't let me. So, I called and they said they didn't offer specials, but they had them on the website (and still do as of 2.1.2017). Spoke to the manager who said they wouldn't honor their advertised special. I Said that I'd be happy to post that online and he threatened to not let me stay at the hotel. Luckily he didn't have my name so, although I couldn't be sure until I showed up, he didn't cancel my reservation. These guys know they are the only game in town, so they know they can be jerks. I heard from the bridal party that having the wedding here was a total PITA! Rooms are bleh. Manager should find a new job. Bell staff though was off-the-chain awesome...their five star performance saved this review!!!